Yvette Enriquez
Glendale,AZ
Summary
Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
Phoenix Children Hospital
Phoenix , Az
08.2024 - Current
- Conducted thorough data collection and verification of patient information, enhancing record-keeping accuracy and compliance
- Managed appointment scheduling, optimizing patient flow and reducing wait times
- Processed payments by collecting co-pays, deductibles, and other patient payments increasing financial accuracy
- Communicated with patients about information regarding billing and medical terminology reducing inaccuracies in processing payments
- Facilitated customer service by addressing patient inquiries and providing detailed information regarding services, locations, and procedures improving compliance with company policies
- Conducted independent administrative tasks that focused on details to resolve miscellaneous problems
Patient Advocate
Conifer Health solutions Abrazo Central Campus
01.2021 - 04.2024
- Prepared and submitted claims to various insurance to AHCCCS/Medicare/Obama care and non-government programs extending patient base
- Verifying various potential payers such as state medicaid, work compensation, contract health and commercial insurance confirming accuracy and eligibility
- Responsible for completing confidential financial statement forms and assist patients to apply for benefits to maximize patient intakes
- Update accounts with correct payor to comply with payment laws
- Conduct complete follow ups on accounts for government applications for determination ensuring accurate billing
Inventory Associate
Carvana
09.2019 - 12.2021
- Contributed to team efforts in achieving strategic goals and executing essential projects for organizational progress
- Executed inventory management processes, including documentation upkeep and identification of essential parts promoting efficiency and accuracy
- Coordinated vehicle transfers between lot locations, optimizing technician workflow
- Implemented process improvements that enhanced workflow efficiency within the warehouse
- Coordinated with cross-functional teams to resolve discrepancies and optimize stock levels
Customer Service/Sales Associate
Sally's Beauty Supply
07.2017 - 01.2020
- Counted register and bank deposits insuring accuracy of ledger
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction with checkout experience
- Conducted inventory in store insuring store remained stocked
- Provided customer service to acknowledge customers on sales of the month and new products
- Assisted customers in selecting beauty products, enhancing overall shopping experience
- Maintained product knowledge to provide accurate information on cosmetics and hair care items
Education
High School Diploma -
Tolleson Union High School
Tolleson, AZ01-2016
Skills
- Bilingual-Spanish
- HIPAA compliance
- Insurance verification
- Patient registration
- Google/Microsoft Office
- Analytical thinker
Timeline
Patient Access Representative
Phoenix Children Hospital
08.2024 - Current
Patient Advocate
Conifer Health solutions Abrazo Central Campus
01.2021 - 04.2024
Inventory Associate
Carvana
09.2019 - 12.2021
Customer Service/Sales Associate
Sally's Beauty Supply
07.2017 - 01.2020
High School Diploma -
Tolleson Union High School