Yvette Espadas
Gilbert,AZ
Summary
Dynamic Nutrition Associate with a proven track record at Maricopa County WIC, excelling in nutritional assessments and client education. Skilled in SQL and conflict resolution, I thrive in fast-paced environments, ensuring high-quality service and client satisfaction. Passionate about promoting healthy eating practices and enhancing client care through effective communication and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nutrition Associate
Maricopa County WIC
01.2017 - Current
- Collaborated with healthcare providers to ensure comprehensive client care.
- Maintained accurate records of client interactions and service delivery.
- Conducted nutritional assessments for clients using established guidelines.
- Provided education on healthy eating practices and nutrition resources.
- Provided nutrition education and counseling to clients per evidence-based guidelines.
- Performed administrative tasks such as scheduling appointments, ordering supplies, maintaining inventory records, and preparing reports.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Patient Care Advocate
EXPRESS SCRIPTS
Tempe, Ari
08.2016 - 01.2017
- Aided members in understanding and maximizing the use of their pharmacy distribution program.
- Documented patient interactions accurately in the system.
- Monitored patient feedback to improve service quality.
- Documented issues and resolutions in the common database.
- Managed patient inquiries and resolved issues efficiently.
Education
Bachelor of Science - Nutritional Sciences, Minor Chemistry
University of Arizona
Tucson, Arizona12.2005
Skills
- Microsoft 365
- SQL
- R
- Python
- Tableau
- Problem-Solving Skills
- Critical Thinking
- Nutritional assessment
- Customer service
- Time management
- Conflict resolution
- Problem solving
- Lactation support
- Multitasking abilities
Certification
- Google Data Analytics - Coursera
- IBM Data Analyst - Coursera
- Nutrition Dietetic Technician Registered #988103 June 2017 – August 2026
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Nutrition Associate
Maricopa County WIC
01.2017 - Current
Patient Care Advocate
EXPRESS SCRIPTS
08.2016 - 01.2017
Bachelor of Science - Nutritional Sciences, Minor Chemistry
University of Arizona