YVETTE HUIZAR
Summary
Self-motivated professional with strong attention to detail and proven ability to resolve issues effectively. Demonstrates calmness and poise in high-pressure environments. Seeking to leverage skills in a Utilization Review Nurse position.
Overview
25
25
years of professional experience
Work History
Senior Account Manager
Smith And Nephew
10.2024 - Current
- Acted as main point of contact in matters relating to client concerns and needs.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Addressed customer questions and concerns regarding products and services.
- Renewed existing accounts by building relationships with clients.
- Reduced process lags by training employees on best practices and protocols.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
Clinical Care Representative
Curitec
05.2024 - 10.2025
- Supported clinical duties for Curitec wound care, ostomy, urological, and trach programs across healthcare facilities in long-term industry.
- Acted as resource for clinical decision-making to ensure safe product use according to Medicare Supplier Standards.
- Collaborated with wound doctor groups and sales representatives to build effective facility wound care teams.
- Managed territory by fostering customer and partner relationships to drive business growth.
- Developed a thorough understanding of company policies and procedures related to customer service activities.
- Identified and recommended process improvements within care department to enhance efficiency.
- Participated in training sessions to increase knowledge of products and services provided by organization.
- Coordinated with sales, technical support, and marketing teams to uphold quality customer service standards.
Clinical Specialist
Restorix Health (formally AMT)
01.2009 - 05.2024
- Educated external providers on ICD codes, Medicare, and CMS guidelines for service coverage.
- Supported safe and effective use of dressings per Medicare Supplier Standards with facility staff.
- Collaborated with industry partners to establish wound care teams and optimize patient treatment plans.
- Completed eligibility checks and ensured timely submission of supporting documentation for benefit coverage.
- Managed territory and assisted leadership in building customer and partner relationships.
- Provided timely appeals and audit documentation as requested.
- Facilitated clinical support to healthcare personnel for optimal product utilization.
- Designed training modules on new technologies for medical staff in clinical settings.
DSD, MDS, Floor/Treatment Nurse
Waterman Convalescent Hospital (Plott Management Corporation)
06.2000 - 12.2008
- Responsible for building teamwork and coordinating others to meet organizational goals through the education and training of staff members.
- I was responsible for scheduling nursing staff, participating in safety programs, and orienting new staff.
- I collaborated with the IDT staff to ensure that all appropriate services and places of care for individual patients were met.
- I provided time frames for patients' assessments according to OBRA and Medicare regulations.
- Transmitted assessments through the state database for reimbursement, while ensuring appropriate ICD-9 codes and information were input correctly in all aspects of the MDS for long-term care facilities.
- I was responsible for implementing the appropriate treatments, medication, and care plan for each patient, while also establishing rapport and a sense of trust with patients, peers, physicians, and support personnel.
- Coordinated with physicians regarding treatments and modifications to existing treatments or medications.
Education
LVN - Licensed Vocation Nurse Program
Riverside Community College
05.2002
Diploma - General Studies/Business Pathway
Fontana High School
06.1998
Skills
- Clinical and medical expertise
- Bilingual communication
- ICD-10 and regulatory knowledge
- Organizational and time management skills
- Active California LVN license
- Wound care certification
- Director of staff development certification
- CRM software proficiency
Timeline
Senior Account Manager
Smith And Nephew
10.2024 - Current
Clinical Care Representative
Curitec
05.2024 - 10.2025
Clinical Specialist
Restorix Health (formally AMT)
01.2009 - 05.2024
DSD, MDS, Floor/Treatment Nurse
Waterman Convalescent Hospital (Plott Management Corporation)
06.2000 - 12.2008
LVN - Licensed Vocation Nurse Program
Riverside Community College
Diploma - General Studies/Business Pathway
Fontana High School
Similar Profiles
Andre WilliamsAndre Williams
EDI Analyst at Smith and NephewEDI Analyst at Smith and Nephew
William MillerWilliam Miller
Medical Sales Representative at Smith and NephewMedical Sales Representative at Smith and Nephew
Erika Bartlett-CoxErika Bartlett-Cox
Quality Inspection Supervisor at Smith & NephewQuality Inspection Supervisor at Smith & Nephew
Brandon Marín MairenaBrandon Marín Mairena
Order Management Specialist (Team Lead) at Smith and NephewOrder Management Specialist (Team Lead) at Smith and Nephew
Akshay PingleAkshay Pingle
Senior Account Manager at CyientSenior Account Manager at Cyient