Yvette Miller
Charlotte,NC
Summary
Dedicated mail carrier with strong safety awareness and efficiency in parcel delivery. Committed to enhancing customer satisfaction through effective communication and timely resolutions.
Overview
24
24
years of professional experience
Work History
Mail Carrier
United States Post Office
09.2006 - Current
- Delivered mail and packages efficiently across designated routes daily.
- Maintained accurate records of deliveries and pickups to ensure accountability.
- Collaborated with team members to optimize delivery schedules and improve efficiency.
- Resolved customer inquiries and concerns, enhancing overall service satisfaction.
Gate Agent
Piedmont Airlines
10.2001 - 07.2005
- Facilitated passenger check-in and boarding processes, ensuring efficient flow and adherence to safety protocols.
- Coordinated baggage handling operations, minimizing delays and enhancing service quality for travelers.
- Assisted in resolving customer inquiries and complaints, contributing to improved passenger satisfaction ratings.
- Monitored flight schedules and gate assignments, communicating changes effectively to passengers and crew members.
Education
Associate of Science - Electronic Technician
DeVry University
Atlanta, GA02-1991
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
Accomplishments
Lead New Hire trainer for over 11 years
Timeline
Mail Carrier
United States Post Office
09.2006 - Current
Gate Agent
Piedmont Airlines
10.2001 - 07.2005
Associate of Science - Electronic Technician
DeVry University