Yvette Morin
Dade City
Summary
Dynamic sales associate with proven skills in customer service, teamwork, and time management. Committed to enhancing customer experiences and driving sales through effective problem-solving and collaboration.
Overview
16
16
years of professional experience
Work History
Sales Associate
Walmart
Dade City, FL
11.2023 - 07.2026
- Greeted customers, located merchandise, and suggested options to enhance shopping experience.
- Operated point-of-sale systems efficiently to process transactions.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
- Collaborated with team members to meet sales targets and enhance overall store performance.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Trained new associates on customer service standards and operational procedures.
- Conducted regular inventory counts and restocked merchandise to maintain optimal stock levels.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
Supervisor
Dade City Liquors
Dade City, FL
04.2013 - 09.2023
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on best practices and customer service techniques.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Liaised with management to align team objectives with organizational goals and strategies.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Supervisor
Bealls Outlet
Dade City, FL
01.2011 - 03.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Trained newly hired sales team in upselling techniques.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Harlingen High School
Harlingen, TXSkills
- Sales techniques
- Customer service
- Cash register operation
- Time management
- Multitasking strength
- Problem-solving skills
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Walmart
11.2023 - 07.2026
Supervisor
Dade City Liquors
04.2013 - 09.2023
Supervisor
Bealls Outlet
01.2011 - 03.2013
High School Diploma -
Harlingen High School