Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Nejedly

Newport Beach,CA

Summary

Medical Assistant/Receptionist with 5+ years experience seeking a Receptionist position with a team based office where I can share compassion and skills with patients and hard-working ability with the nurses and physicians.

Overview

23
23
years of professional experience

Work History

Front Office Receptionist/Patient Care Coordinator

OPTUM
Laguna Hills, CA
05.2021 - Current
  • Used computer programs and registration systems to schedule patients for routine appointments.
  • Verified and updated demographic and other personal information for patients.
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Enhanced office productivity by handling high volume of callers per day.
  • Kept waiting room neat, clean and organized.
  • Handled requests for new medications and medication refills.
  • Managed master calendar and scheduled appointments for providers.


Transaction Coordinator/Office Assistant/Customer Service Associate

ReMax Partners
Corona, CA
01.2010 - 01.2020
  • Prepared, maintained and executed all paperwork materials including listing agreements, sales contracts, disclosures and other necessary documentation.
  • Acted as correspondent between buyers, sellers, lending companies, escrow, title and vendors.
  • Answered/returned all incoming calls, took messages, scanned and emailed necessary documents in a timely manner.
  • Submit all necessary documentation to office broker for file compliance.

Medical Assistant

Doctors Of California
Anaheim Hills, California
01.1998 - 01.2010
  • Room patients and prepare them for their visit.
  • Obtain and record patients vital signs, medical history, including medication information, symptoms and allergies.
  • Maintain exam rooms between patients, stock exam room supplies and equipment.
  • Educate patients on their medications
  • Venipuncture, injections, prepared all lab specimens for pickup.
  • Assist Physician and Nurses with minor surgeries /procedures.
  • Call in Prescriptions and refills.
  • Triage/ return patient phone calls.

Education

High School Diploma -

Buena Vista High School
Corona, Ca.

Back Office Medical Assistant Certificate - Medical Assisting

Clinical Associates Adult Education
Riverside, CA

Phlebotomy Certificate - Phlebotomy

Clinical Associates Adult Education
Riverside, CA

Skills

  • Excellent customer service and communication skills for interacting with patients, staff, and general public
  • Proficient in taking blood, and performing injections and immunizations of patients as required
  • Skilled in multi-tasking work
  • Knowledge in using computer, scanner, printer, telephone, fax and copier
  • Excellent telephone skills
  • EMR / EHR
  • Passionate about patient care

Timeline

Front Office Receptionist/Patient Care Coordinator

OPTUM
05.2021 - Current

Transaction Coordinator/Office Assistant/Customer Service Associate

ReMax Partners
01.2010 - 01.2020

Medical Assistant

Doctors Of California
01.1998 - 01.2010

High School Diploma -

Buena Vista High School

Back Office Medical Assistant Certificate - Medical Assisting

Clinical Associates Adult Education

Phlebotomy Certificate - Phlebotomy

Clinical Associates Adult Education

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Yvette Nejedly