Yvette Nissen
Burleson,TX
Summary
Accomplished Team Leader Manager with a proven track record at Walmart Fuel Center, enhancing team productivity and customer satisfaction through effective workload management and motivational skills. Excelled in cash management and training, achieving significant improvements in performance metrics and customer service resolution. Skilled in influencing teams and managing complex customer inquiries.
Overview
8
8
years of professional experience
Work History
Team Leader Manager
Walmart Fuel Center
Arlington, TX
06.2017 - Current
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Cash Management.
- Work with vendors.
- Train new hires.
Education
GED ALASKA
Wasilla, AK10-2005
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
Timeline
Team Leader Manager
Walmart Fuel Center
06.2017 - Current
GED ALASKA