Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yvette Osuna

Menifee,CA

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when assisting callers with any pharmacy issues.

Overview

3
3
years of professional experience

Work History

Clinical Pharmacy Technician

Magellan Health
11.2020 - Current
  • Enhanced patient safety through diligent monitoring of drug therapy for potential adverse effects and interactions.
  • Assisted doctors, pharmacies and patients with formulary management, ensuring cost-effective and evidence-based medication use.
  • Maintained compliance with federal and state regulations, upholding the highest standards of pharmacy practice.
  • Collaborated with healthcare professionals with medications requiring prior authorizations
  • Assisted pharmacies and patients to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Delivered comprehensive pharmaceutical care, addressing the unique needs of diverse patient populations.

Education

Montebello High School
Montebello, CA

Skills

  • Patient Privacy Protection
  • Effective Communication
  • Drug Classification Knowledge
  • Drug Utilization Review
  • Time Management
  • Quality Assurance
  • Problem Solving
  • Pharmacy Ethics
  • Pharmaceutical Calculations
  • Team Collaboration
  • Insurance Verification
  • Confidentiality and HIPAA
  • Answering Customer Questions

Languages

Spanish
Professional Working

Timeline

Clinical Pharmacy Technician

Magellan Health
11.2020 - Current

Montebello High School
Yvette Osuna