Yvette Pullen
Calhoun,GA
Summary
Licensed insurance agent with proven customer-focused sales and coverage review experience. Support clients with policy needs clarification, accurate processing, and renewal management. Drive relationship growth through referrals and community outreach. Deliver dependable service aligned with professional ethics.
Overview
11
11
years of professional experience
Work History
Insurance Agent
State Farm
Calhoun, Georgia
09.2022 - Current
- Advised State Farm clients on auto, home, and life insurance coverage options.
- Reviewed coverage needs with policyholders during calls and in-person meetings.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Explained deductibles, limits, and exclusions using clear, simple language.
- Prepared insurance quotes using State Farm systems and policy guidelines.
- Processed policy applications, changes, and renewals with accurate documentation.
- Prospected new customers through referrals, networking, and local community outreach.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Insurance Agent
COUNTRY Financial
Calhoun, Georgia
04.2018 - 09.2022
- Reviewed coverage needs with policyholders during calls and in-person meetings.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Processed policy applications, changes, and renewals with accurate documentation.
- Prospected new customers through referrals, networking, and local community outreach.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Insurance Agent
State Farm
Rome, Georgia
12.2017 - 04.2018
- Advised State Farm clients on auto, home, and life insurance coverage options.
- Reviewed coverage needs with policyholders during calls and in-person meetings.
- Prepared insurance quotes using State Farm systems and policy guidelines.
- Processed policy applications, changes, and renewals with accurate documentation.
Life Insurance Agent
Liberty National Life Insurance Company
07.2015 - 12.2017
- Presented Liberty National life insurance options to families and small businesses.
- Explained coverage, premiums, and beneficiary details during client consultations.
- Completed policy applications and collected required client information.
- Supported policyholders with claims questions and account changes.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Prospected new clients through community outreach and referral networking.
Education
High School Diploma -
Gordon Central High School
Calhoun, GA05-2006
Skills
- Insurance sales
- Licensed insurance agent
- Coverage analysis
- Retention strategies
- Consultative selling
- Attention to detail
- Relationship building
- Professional ethics
- Ethical standards
Timeline
Insurance Agent
State Farm
09.2022 - Current
Insurance Agent
COUNTRY Financial
04.2018 - 09.2022
Insurance Agent
State Farm
12.2017 - 04.2018
Life Insurance Agent
Liberty National Life Insurance Company
07.2015 - 12.2017
High School Diploma -
Gordon Central High School