Seeking a career in Administration with Ernest Health Care. Excited to utilize my experience, superior work ethics, excellent customer services skills, and willingness to educate and grow within the company and the community.
Overview
27
27
years of professional experience
Work History
Stylist/Cosmetologist
Sport Clips
10.2024 - Current
Excellent written skills, oral communications
Schedule appointments for clients
Contribute to a positive work environment by supporting team members and assisting with tasks as necessary.
Open/Close office
Buildstrong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Keep work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Process payments, enter sales in register for prompt customer service.
Assist in month end invoices and billing
Front office courtesies, and customer service
Develop strong relationships with clients, leading to increased repeat business and referrals.
Contribute to a positive work environment by supporting team members and assisting with tasks as necessary.
Maintain up-to-date knowledge of fashion trends and industry news, ensure relevant styling suggestions for clients.
Monitor current trends to understand fashions and better serve customer needs.
Provide excellent customer service by attentively listening to client needs and address concerns promptly.
Legal Secretary
Department of Justice
07.2017 - 06.2018
Excellent written skills, oral communications
Assigned 4-8 attorneys at one time in different departments of law, Habeas Corpus, Civil Litigation, Criminal
Communicated with staff, attorneys, provided information related to Court, Department of Justice regarding policies, procedures, regulations, public programs, and established guidelines
Prepare, process, specialized court forms, packets and information, maintain records, files related to court cases
Worked with local Police Department, Sheriff, and Highway Patrol regarding/obtaining information of client background information
Researched case information for attorneys/professional staff
Knowledge of Court data base - Sustain, California Law Enforcement Telecommunications System (CLETS), and software - Lexis, Pacer, ProLaw, West-Check, Word, Microsoft Outlook, Excel/Desktop technology tools
Excel working with others to obtain a common goal
Handled high volume of customer calls in fast-paced environment with minimal supervision
Experience in reviewing for conformity court actions, forms, and procedures to the public and inter-office personnel
Schedule, coordinate meetings, conferences, screen visitors, open, sort, and distribute mail to appropriate personnel/attorneys
Legal Analyst - Intern
Department of Justice
03.2016 - 06.2017
Excellent written skills, oral communications
Communicated with staff, attorneys, provided information related to Court, Department of Justice regarding policies, procedures, regulations, public programs, and established guidelines
Prepare, process, specialized court forms, packets and information, maintain records, files related to court cases
Worked with local Police Department, Sheriff, and Highway Patrol regarding/obtaining information of client background information
Researched case information for attorneys/professional staff
Knowledge of Court data base - Sustain, California Law Enforcement Telecommunications System (CLETS), and software - Lexis, Pacer, ProLaw, West-Check, Word, Microsoft Outlook, Excel/Desktop technology tools
Excel working with others to obtain a common goal
Communicated with Media Departments, Newspaper, Radio obtained information for case files
Prepared files for Court
Judicial Assistant II
Santa Barbara, County Superior Court
02.2000 - 07.2011
Bilingual - Spanish Speaking
Attended and helped front office staff, and public; used tact, discretion, and helpfulness
Prepare, process, specialized court forms, packets and information, maintain records, files related to court cases
Worked with local Police Department, Sheriff, and Highway Patrol regarding/obtaining information of client background information
Trained new employees in various departments
Researched case information for attorneys/professional staff
Researched daily Court Custody List for aliases, prior convictions, warrants
Knowledge of Court data base - Sustain, California Law Enforcement Telecommunications System (CLETS), and software - Lexis, Pacer, ProLaw, West-Check, Word, Microsoft Outlook, Excel/Desktop technology tools
Excel working with others to obtain a common goal
Handled high volume of customer calls in fast-paced environment with minimal supervision
Deputy Clerk II
Sacramento, County Superior Court
10.1997 - 02.2000
Bilingual - Spanish Speaking
Prepare, process, specialized court forms, packets and information, maintain records, files related to court cases
Worked with local Police Department, Sheriff, and Highway Patrol regarding/obtaining information of client background information
Trained new employees at in various departments
Researched case information for attorneys/professional staff
Researched daily Court Custody List for aliases, prior convictions, warrants
Knowledge of Court data base - Sustain, California Law Enforcement Telecommunications System (CLETS), and software - Lexis, Pacer, ProLaw, West-Check, Word, Microsoft Outlook, Excel/Desktop technology tools
Excel working with others to obtain a common goal
Handled high volume of customer calls in fast-paced environment with minimal supervision
Education
Certificate – Computer Based Office Training -
Computer Based Office Training -
Lincoln Technical Academy
Lodi, CA
06-2016
Police Officer Reserve Training -
Ventura City College
POST Certified - Police Officer Reserve -
California License - Cosmetology
California School of Barbering And Cosmetology
Stockton, CA
03-2022
Certificate – Court Reporting - Court Reporting
Clark Business College
Santa Maria
05-1994
Skills
Excellent written skills, oral communications
Customer service
Multitasking and organization
Attention to detail
Teamwork and collaboration
Excellent communication
Relationship building and management
Document formatting
Calendar management
Efficient multi-tasker
Administrative support
Appointment setting
File organization
Bilingual Spanish
Spanish
Professional Working
Timeline
Stylist/Cosmetologist
Sport Clips
10.2024 - Current
Legal Secretary
Department of Justice
07.2017 - 06.2018
Legal Analyst - Intern
Department of Justice
03.2016 - 06.2017
Judicial Assistant II
Santa Barbara, County Superior Court
02.2000 - 07.2011
Deputy Clerk II
Sacramento, County Superior Court
10.1997 - 02.2000
Certificate – Computer Based Office Training -
Police Officer Reserve Training -
Ventura City College
POST Certified - Police Officer Reserve -
Computer Based Office Training -
Lincoln Technical Academy
California License - Cosmetology
California School of Barbering And Cosmetology
Certificate – Court Reporting - Court Reporting
Clark Business College
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