Quentin Tull
Rancho Mirage,CA
Summary
Dynamic retail professional with extensive experience at BDA, excelling in merchandise presentation and cash management. Proven ability to enhance sales through effective visual displays and strong customer relationships. Skilled in online order packaging and team collaboration, consistently fostering a positive work environment while ensuring safety and efficiency.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
Bensussen Deutsch & Associates Inc.
01.2024 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Updated signage and price tags to reflect current sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Created attractive displays to promote items.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Used pallet jacks to move and position merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Associate
Kohl's
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Participated in overnight online packaging during the holidays.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Floor Staff
Regal Cinemas
04.2023 - 06.2023
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Maintained safety standards in and out of theatres by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Computer Science
College of The Desert
Palm Desert, CA05-2026
High School Diploma -
Palm Desert Highschool
Palm Desert, CA05-2022
Skills
- Retail experience
- Cash management
- Online order packaging
- Merchandise presentation
- Pricing and signage updates
- POS software
- Promotional support
- Packaging and labeling
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Proper food handling techniques
Languages
English
Native or Bilingual
Spanish
Limited Working
Russian
Limited Working
Timeline
Merchandise Associate
Bensussen Deutsch & Associates Inc.
01.2024 - Current
Floor Staff
Regal Cinemas
04.2023 - 06.2023
Sales Associate
Kohl's
09.2022 - 01.2023
No Degree - Computer Science
College of The Desert
High School Diploma -
Palm Desert Highschool
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