Yvette Ulloa
Litchfield Park,AZ
Summary
Experienced caregiver and food service professional with a proven track record in delivering compassionate care and support. Demonstrates strong communication and problem-solving skills, ensuring client satisfaction and well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Arion Care Solutions
Chandler, Arizona
06.2024 - Current
- Supported clients in daily living activities and personal care to promote independence and well-being.
- Ensured clean and safe environment for clients, contributing to their comfort and health.
- Monitored clients' health status and reported changes to healthcare professionals.
- Delivered companionship and emotional support to improve client morale and overall quality of life.
- Coordinated transportation for clients to appointments and social activities.
- Documented care provided in compliance with company policies and regulations.
Food Service Worker
Litchfield Elementary School District
Litchfield Park, AZ
08.2022 - Current
- Prepared and served meals while adhering to health and safety guidelines, ensuring customer satisfaction and compliance.
- Maintained cleanliness of dining area and kitchen equipment to promote a safe and welcoming environment for guests.
- Assisted in inventory management and restocked supplies.
- Organized and prepared ingredients for batch cooking.
- Collaborated with team members to ensure efficient service during busy hours.
- Monitored food temperatures to ensure compliance with food safety standards, minimizing risk of foodborne illnesses.
Customer Service Representative
Public Consulting Group
Phoenix, Arizona
09.2019 - 12.2020
- Assisted clients with inquiries about services and programs, enhancing customer understanding.
- Handled customer complaints and resolved issues, improving overall customer satisfaction.
- Provided detailed information regarding application processes and eligibility requirements.
- Educated customers on available resources and support services, empowering them to make informed decisions.
- Participated in training sessions to enhance product knowledge and service skills.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Front Desk Receptionist
Aloft Phoenix Airport
Phoenix, Arizona
11.2017 - 12.2019
- Managed front desk operations to facilitate efficient check-in and check-out for guests.
- Greeted guests warmly to foster a positive and inviting hotel experience.
- Answered phone calls promptly, addressing guest inquiries and requests efficiently.
- Coordinated reservations using hotel management software for accurate bookings.
- Collaborated with housekeeping to ensure rooms were consistently clean and prepared for arrivals.
Education
High School Diploma -
Vicky A. Romero High School
Phoenix, AZ05-2009
Skills
- Client assessment and care planning
- Autism and special needs support
- Meal preparation
- Food safety standards
- Housekeeping and client transportation
- Time management
- Problem solving and resolution
- Effective communication
- Team collaboration
- Emotional support provision
- Customer management
Certification
- CPR/First Aid/AED
- Finger Print Clearance
Timeline
Caregiver
Arion Care Solutions
06.2024 - Current
Food Service Worker
Litchfield Elementary School District
08.2022 - Current
Customer Service Representative
Public Consulting Group
09.2019 - 12.2020
Front Desk Receptionist
Aloft Phoenix Airport
11.2017 - 12.2019
High School Diploma -
Vicky A. Romero High School