Devoted professional who proactively and quickly identifies the best course of action for given scenarios. Confident in handling tasks independently and in teams with an organized approach to work. Solid analytical, problem-solving, and presentation skills to foster excellent relationships and credibility at all levels of the organization. Self-motivated, driven, and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Service Practitioner III
County Of Riverside DPSS
Riverside, CA
04.2023 - Current
Received reports of suspected child abuse, neglect, or dependency and evaluated these reports to determine if the reported information meets the statutory guidelines for child maltreatment.
Completed CPS assessments to gather sufficient information to determine the following: if child maltreatment occurred, if there is a risk of future maltreatment and the level of that risk, if the child is safe within the home and, if not, what interventions can be implemented to ensure the child’s protection and maintain the family unit intact.
Seeked removal of custody through the juvenile court when the child cannot be maintained safely in the home of the parent or caretaker or voluntarily placed safely with relatives or other kin while services are continued.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Maintained detailed case histories, metrics and reports to meet strict standards.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Community Organizer
Inland Empire Black Worker Center
San Bernardino, CA
11.2021 - 04.2023
Developed (4) class projects for the UCLA M115 Labor Studies course "We Gon Be Alright: Developing The Next Generation of Organizers."
Recruited (18) community members to participate in newly formed Water Industry Pre-Apprenticeship.
Managed and increased engagement by 40% on Social media platforms (Instagram, Facebook, and Twitter).
Assisted in strategy development and planning to grow organizing program and advance campaigns.
Recruited over 40 individuals by planning and implementing recruitment strategies to increase the organization's membership and volunteer base
Participated in a live podcast for SoCal Voices, and recorded a broadcast for San Bernadino County Superintendent of Schools Alliance for Education to educate the public on the IEBWC mission and goals.
Created all marketing material for the organization (newsletters, flyers, texting, email scripts, and website edits.)
Agency Social Worker
Aspire Hope Foster Family Agency
San Bernardino
06.2021 - 12.2021
Managed and worked with diverse caseload of (15) clients at any given time.
Compiled weekly case notes, SIR, parental visit notes, IEPs, and annual and quarterly reviews to be distributed to County Social Workers.
Assessed clients for abuse and neglect to compile documentation for court reports.
Developed case plans and maintained confidential client files consistent with program, state and federal guidelines.
Conducted and documented in-home visits and home study checklists.
Supported resource families in navigating the social services system, including applying for benefits, accessing resources, and connecting with other family support services.
Human Resource Intern
Gao Tek
New York
01.2021 - 06.2021
Pre-screened over (60) resumes prior to sending to corporate hiring managers for consideration.
Posted job openings on career sites, screened resumes, and scheduled interviews to fill positions with qualified candidates.
Assisted human resources and recruiting teams by scheduling phone screens and remote interviews for qualified candidates.
Supported with writing (4) new job descriptions.
Organizational Development Intern
Independent Consulting Project
Riverside, CA
09.2019 - 05.2021
Worked with the call center agent manager and current trainer to develop a customer service training
Produced training simulation modules for new hires and as a refresher course.
Conducted an SWOT analysis of the organization and provided information on succession planning.
Developed (2) two new job positions.
Administered Gallup Q12 survey and added an additional 13th question to measure employee engagement.
Distributed a Vision, Alignment,and Execution survey to Managers, Executives and COO.
Guest Lecturer
CBU IOP Graduate Program
Riverside,CA
02.2020 - 04.2020
Instructed Graduate Level Class IOP 533, Discussed and analyzed Job Analysis and Performance Appraisals.
Presented to a group of 23 Graduate students
Utilized diverse teaching methods, lectures, presentations, and class activities to deliver the curriculum.
Organizational Development Intern
Burlington Stores
02.2020 - 02.2020
Researched employee benefits and health and safety practices, recommending changes or modifications to existing policies
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions
Created, organized and maintained employee personnel files to keep sensitive data secure
Education
MS - Industrial and Organizational Psychology
California Baptist University
Riverside,CA
05.2021
BA - Psychology
California State University San
San Bernardino
06.2019
Skills
Community Engagement
Case Management
Public Speaking
Work Complaint Handling
Analyzing Data
Recruitment and Selection
Human Resource Information System (HRIS)
Analytical and Critical Thinking
HR Laws and Regulations
Project Development
Certification
Certified Professional in Human Resources (PHR) , HRCI - September 2022
Nepathla School of Organizing Training - June 2022
OSHA-10 Certificate - March 2022
Adult and Pediatric First Aid/CPR/AED, American Red Cross - July 2021
Social Service Practitioner III at San Bernardino Department Aging Adult ServicesSocial Service Practitioner III at San Bernardino Department Aging Adult Services
Social Service Practitioner III at Riverside County Childrens Services DivisionSocial Service Practitioner III at Riverside County Childrens Services Division