Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dominique Dean

Los Angeles,CA

Summary

Devoted professional who proactively and quickly identifies the best course of action for given scenarios. Confident in handling tasks independently and in teams with an organized approach to work. Solid analytical, problem-solving, and presentation skills to foster excellent relationships and credibility at all levels of the organization. Self-motivated, driven, and displays initiative to prioritize tasks and handle numerous assignments simultaneously.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Service Practitioner III

County Of Riverside DPSS
Riverside, CA
04.2023 - Current
  • Received reports of suspected child abuse, neglect, or dependency and evaluated these reports to determine if the reported information meets the statutory guidelines for child maltreatment.
  • Completed CPS assessments to gather sufficient information to determine the following: if child maltreatment occurred, if there is a risk of future maltreatment and the level of that risk, if the child is safe within the home and, if not, what interventions can be implemented to ensure the child’s protection and maintain the family unit intact.
  • Seeked removal of custody through the juvenile court when the child cannot be maintained safely in the home of the parent or caretaker or voluntarily placed safely with relatives or other kin while services are continued.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.

Community Organizer

Inland Empire Black Worker Center
San Bernardino, CA
11.2021 - 04.2023
  • Developed (4) class projects for the UCLA M115 Labor Studies course "We Gon Be Alright: Developing The Next Generation of Organizers."
  • Recruited (18) community members to participate in newly formed Water Industry Pre-Apprenticeship.
  • Managed and increased engagement by 40% on Social media platforms (Instagram, Facebook, and Twitter).
  • Assisted in strategy development and planning to grow organizing program and advance campaigns.
  • Recruited over 40 individuals by planning and implementing recruitment strategies to increase the organization's membership and volunteer base
  • Participated in a live podcast for SoCal Voices, and recorded a broadcast for San Bernadino County Superintendent of Schools Alliance for Education to educate the public on the IEBWC mission and goals.
  • Created all marketing material for the organization (newsletters, flyers, texting, email scripts, and website edits.)

Agency Social Worker

Aspire Hope Foster Family Agency
San Bernardino
06.2021 - 12.2021
  • Managed and worked with diverse caseload of (15) clients at any given time.
  • Compiled weekly case notes, SIR, parental visit notes, IEPs, and annual and quarterly reviews to be distributed to County Social Workers.
  • Assessed clients for abuse and neglect to compile documentation for court reports.
  • Developed case plans and maintained confidential client files consistent with program, state and federal guidelines.
  • Conducted and documented in-home visits and home study checklists.
  • Supported resource families in navigating the social services system, including applying for benefits, accessing resources, and connecting with other family support services.

Human Resource Intern

Gao Tek
New York
01.2021 - 06.2021
  • Pre-screened over (60) resumes prior to sending to corporate hiring managers for consideration.
  • Posted job openings on career sites, screened resumes, and scheduled interviews to fill positions with qualified candidates.
  • Assisted human resources and recruiting teams by scheduling phone screens and remote interviews for qualified candidates.
  • Supported with writing (4) new job descriptions.

Organizational Development Intern

Independent Consulting Project
Riverside, CA
09.2019 - 05.2021
  • Worked with the call center agent manager and current trainer to develop a customer service training
  • Produced training simulation modules for new hires and as a refresher course.
  • Conducted an SWOT analysis of the organization and provided information on succession planning.
  • Developed (2) two new job positions.
  • Administered Gallup Q12 survey and added an additional 13th question to measure employee engagement.
  • Distributed a Vision, Alignment,and Execution survey to Managers, Executives and COO.

Guest Lecturer

CBU IOP Graduate Program
Riverside,CA
02.2020 - 04.2020
  • Instructed Graduate Level Class IOP 533, Discussed and analyzed Job Analysis and Performance Appraisals.
  • Presented to a group of 23 Graduate students
  • Utilized diverse teaching methods, lectures, presentations, and class activities to deliver the curriculum.

Organizational Development Intern

Burlington Stores
02.2020 - 02.2020
  • Researched employee benefits and health and safety practices, recommending changes or modifications to existing policies
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions
  • Created, organized and maintained employee personnel files to keep sensitive data secure

Education

MS - Industrial and Organizational Psychology

California Baptist University
Riverside,CA
05.2021

BA - Psychology

California State University San
San Bernardino
06.2019

Skills

  • Community Engagement
  • Case Management
  • Public Speaking
  • Work Complaint Handling
  • Analyzing Data
  • Recruitment and Selection
  • Human Resource Information System (HRIS)
  • Analytical and Critical Thinking
  • HR Laws and Regulations
  • Project Development

Certification

  • Certified Professional in Human Resources (PHR) , HRCI - September 2022
  • Nepathla School of Organizing Training - June 2022
  • OSHA-10 Certificate - March 2022
  • Adult and Pediatric First Aid/CPR/AED, American Red Cross - July 2021

Timeline

Social Service Practitioner III

County Of Riverside DPSS
04.2023 - Current

Community Organizer

Inland Empire Black Worker Center
11.2021 - 04.2023

Agency Social Worker

Aspire Hope Foster Family Agency
06.2021 - 12.2021

Human Resource Intern

Gao Tek
01.2021 - 06.2021

Guest Lecturer

CBU IOP Graduate Program
02.2020 - 04.2020

Organizational Development Intern

Burlington Stores
02.2020 - 02.2020

Organizational Development Intern

Independent Consulting Project
09.2019 - 05.2021

MS - Industrial and Organizational Psychology

California Baptist University

BA - Psychology

California State University San
Dominique Dean