Yvonne Accardo
Crossville ,TN
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Successfully managing high-volume workloads in rapidly changing environments.
Overview
24
24
years of professional experience
Work History
Executive Assistant
Dime Community Bank
01.2001 - 09.2019
- Handled confidential and sensitive information with discretion and tact.
- Developed and maintained filing system for executives, reducing time spent searching for documents by 30%
- Managed executive calendars, scheduled meetings, appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Assisted with special projects as needed, including organizing company-wide events that resulted in 25% increase in employee engagement.
- Handled logistics, catering, agendas and travel arrangements for meetings and event planning for board of directors, president and executive vice president.
- Organized new office and designed systems to maximize office efficiency by 25%.
- Prepared expense reports with 100% accuracy, ensuring timely reimbursement for executives and maintaining positive relationships with vendors
- Maximize productivity rates by proactively providing feedback on operational concerns and service issues.
Office Manager
Galasso Trucking Inc.
02.1997 - 01.2001
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Assistant Manager
Century 21 Park Lane Realty
09.1995 - 04.1997
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Delegated the maintenance of the departments files.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Bookkeeper
Acme Power Transmission
07.1995 - 11.1996
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Inspected account books and recorded transactions.
Education
Eastern District High School
New York, NYSkills
- Microsoft Dynamics
- Performance Improvement
- Schedule Management
- Problem Resolution
- Personnel Management
- Typing 35 WPM
Timeline
Executive Assistant
Dime Community Bank
01.2001 - 09.2019
Office Manager
Galasso Trucking Inc.
02.1997 - 01.2001
Assistant Manager
Century 21 Park Lane Realty
09.1995 - 04.1997
Bookkeeper
Acme Power Transmission
07.1995 - 11.1996
Eastern District High School
Similar Profiles
Adam WaldhofAdam Waldhof
AVP, Senior Cybersecurity Risk Analyst at Dime Community BankAVP, Senior Cybersecurity Risk Analyst at Dime Community Bank
Nicholas AlmeidaNicholas Almeida
Senior Network Security Administrator at Dime Community BankSenior Network Security Administrator at Dime Community Bank
Fabiana Da SilvaFabiana Da Silva
Treasury Management Sales Consultant at Dime Community BankTreasury Management Sales Consultant at Dime Community Bank
Diana BrunDiana Brun
AVP, Branch Manager at Dime Community BankAVP, Branch Manager at Dime Community Bank
Rebekah SassRebekah Sass
Administrator/Executive Director, Charge Nurse at Cumberland Ridge Assisted LivingAdministrator/Executive Director, Charge Nurse at Cumberland Ridge Assisted Living