Compassionate individual with lived experience in mental health and substance use recovery. Builds rapport quickly to enhance client outcomes through strengths-based support and treatment engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Airport Shuttle Driver
Karmel
Anaheim, California
05.2025 - Current
Safely transport passengers to and from airports, hotels, and residences
Track incoming flights for prompt pick up times at the airport
Follow assigned routes and schedules to ensure timely pickups and drop-offs
Use GPS and dispatch system to manage routes and communicate with dispatch
Maintained clean, safe vehicle and completed daily vehicle inspections
Provided professional Customer service
assist with luggage loading and unloading
Shipping and Receiving Clerk
MGM transformers
Commerce, California
10.2020 - 08.2024
Received, inspected, and verified incoming shipments against purchase orders
Prepared outgoing shipments, including packing, labeling, and documentation
Coordinated with carriers and internal departments to ensure timely deliveries
Logged inbound and outbound shipments and resolved discrepancies
Maintained accurate inventory records and updated tracking information
Performed inventory counts and assisted with stock organization
Ensured compliance with safety procedures and shipping regulations
Maintained clean and organized warehouse and receiving areas
Operated forklifts and pallet jacks to move material safely within the warehouse
Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
Accounts Receivable Clerk
Motor parts of America
Torrance, California
03.2016 - 06.2018
Processed and posted customer payments accurately, including cash, checks, and electronic payments
Generated and sent invoices, monitored aging reports, and followed up on past-due accounts
Reconciled accounts receivable ledger and resolved billing discrepancies
Maintained accurate financial records in accounting system and spreadsheets
Communicated with customers regarding payment status and account inquiries
Education
Medi-Cal Peer Support Specialist - Cohort 40
TTCC
12.2024 - 03.2025
Long Beach City College
Long Beach, CA
Skills
Knowledge of mental health and substance use recovery systems
Ability to connect clients to DCFS resources
Familiarity with foster care systems, family reunification processes, and case management
Peer and community connection
Patient advocacy
Emotional and recovery support
Ability to build rapport quickly with diverse individuals
Adaptability in fast-paced or high-stress environments
Time management and organized
Professional communication (verbal and written)
Team collaboration
Bilingual: English / Spanish – fluent in speaking, reading, and writing