Yvonne Baez
Tampa
Summary
Experienced worker with a resourceful mindset, offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills, excelling at handling multiple projects simultaneously while maintaining a high degree of accuracy. Knowledge extends to arranging authorizations, preparing work orders, and processing vouchers. Methodical and highly organized approach with excellent prioritization and planning abilities.
Overview
14
14
years of professional experience
Work History
Sr. Administrative Assistant
Camelot Community Care
07.2022 - Current
- Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals
- Plan, direct, or coordinate administrative services such as records and information management, mail distribution, and other office support services
- Operate office equipment, fax machines, copiers, or phones and arrange for repairs when necessary
Sr. Administrative Assistant
Eckerd Connects
06.2021 - 06.2022
- Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals
- Plan, direct, or coordinate administrative services such as records and information management, mail distribution, and other office support services
- Operate office equipment, fax machines, copiers, or phones and arrange for repairs when necessary
Economic Self-Sufficiency Specialist I
Florida Dept of Children & Family
06.2020 - 05.2021
- Determining the eligibility for public assistance program, (Food assistance, Medicaid, and Cash Assistance)
- Analyzing documents and entering data into a computer-based eligibility system
- Gathering data from the customer by phone and their on-line application
Sales Associate-Cashier
Target
10.2015 - 06.2020
- Be empowered to make decisions and resolve guest concerns in a courteous, helpful manner
- Deliver accurate product placement, pricing, and labels
- Educated customers on Target benefits, ways they can save, pay, and shop through digital tools
Education Provider
Self Employed
12.2010 - 10.2015
- Teach students study skills, note-taking skills, and test-taking strategies
- Collaborate with student and parents to determine student needs and develop tutoring plans
- Communicate students' progress to student and parents in written progress reports, in person, or by phone
Education
Associate of Science - Criminology and Criminal Justice
Hillsborough Community College
05.2024
Skills
- Service Orientated
- Proficient Negotiator
- Conflict Management
- Proficient in Microsoft office
- Executive support experience
- Project coordination expertise
- Expert time management
- Expense reporting
- Confidentiality and discretion
- Travel coordination
- High-level multitasking
- Human resources support
- Document preparation efficiency
- Strong organizational skills
- Travel arrangements expertise
- Office administration
Timeline
Sr. Administrative Assistant
Camelot Community Care
07.2022 - Current
Sr. Administrative Assistant
Eckerd Connects
06.2021 - 06.2022
Economic Self-Sufficiency Specialist I
Florida Dept of Children & Family
06.2020 - 05.2021
Sales Associate-Cashier
Target
10.2015 - 06.2020
Education Provider
Self Employed
12.2010 - 10.2015
Associate of Science - Criminology and Criminal Justice
Hillsborough Community College
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