Assistant Property Manager
IDM Residential (Acero Eastmark)
Mesa
08.2024 - 07.2025
- Supported daily operations for a 200+ unit residential community, ensuring smooth leasing and resident service processes.
- Utilized Entrata software for rent collection, lease renewals, and resident communication.
- Collaborated with the leasing team to increase occupancy rates by 5% within 1 month.
- Implemented follow-up strategies and payment plans to reduce delinquency.
- Handled resident concerns with professionalism, promoting retention and positive community engagement.
- Assisted in preparing monthly reports, budget tracking, and vendor coordination.
- Social media, Canva, and outreach marketing