Yvonne Concha
El Paso,TX
Summary
Dynamic and results-driven professional with experience at Macy's Department Store, excelling in client support and teamwork. Proven ability to enhance customer satisfaction through tailored recommendations and effective problem-solving. Skilled in inventory management and organizational strategies, consistently achieving sales targets and improving operational workflows.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Macys Department Store
11.2022 - 01.2024
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Maintained knowledge of current promotions, sales, and inventory to effectively address customer inquiries.
- Processed transactions accurately through point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales targets and maintain a positive store environment.
Prep Line Cook
Dennys Restaurant
03.2021 - 03.2022
- Prepared ingredients by chopping, slicing, and dicing according to menu specifications.
- Maintained cleanliness of workstations and complied with food safety standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Coordinated with kitchen staff to ensure timely preparation of dishes during peak hours.
Order Picker
Family Dollar Distribution Center
04.2018 - 05.2020
- Operated pallet jacks and forklifts to efficiently transport goods within warehouse.
- Selected and picked orders accurately based on shipping instructions and customer requirements.
- Maintained organization of inventory, ensuring optimal stock
- Excellent communication skills, both verbal and written.
- Utilized warehouse management system for tracking inventory movements and order statuses.
Directory Assistant
GC Services
07.2003 - 01.2005
- Managed daily scheduling and coordination of appointments for department leaders.
- Assisted in preparation of departmental reports and presentations, ensuring accuracy and timely delivery.
- Maintained organized filing systems, improving document retrieval efficiency for team members.
- Developed and implemented office procedures, enhancing operational workflows and communication.
- Conducted research and compiled data to support decision-making processes within the organization.
Education
Certification in Business Administrative - Business
Anamarc College
El Paso06-2007
GED -
Bel Air High School
El Paso, TX06-1993
Skills
- Client support
- Proficient in teamwork
- Organizational time strategies
- Analytical problem-solving
Certification
Certification in Business Asministration
Timeline
Sales Associate
Macys Department Store
11.2022 - 01.2024
Prep Line Cook
Dennys Restaurant
03.2021 - 03.2022
Order Picker
Family Dollar Distribution Center
04.2018 - 05.2020
Directory Assistant
GC Services
07.2003 - 01.2005
Certification in Business Administrative - Business
Anamarc College
GED -
Bel Air High School