YVONNE DEBENEDETTO
Port Jefferson Station,New York
Summary
Highly skilled in analytical thinking, effective communication, and collaborative teamwork. Proven track record of swiftly adapting to new environments. Enthusiastic about making meaningful contributions to team success while continuously enhancing professional skills. Positive attitude and unwavering commitment to continuous learning and personal growth, poised to excel in any challenge that comes my way.
Overview
10
10
years of professional experience
Work History
Caregiver For Vietnam Veteran
Caregiver For Vietnam Veteran
01.2025 - Current
- Provided personalized in-home care for an elderly Vietnam veteran, supporting physical, emotional, and psychological well-being.
- Assisted with daily activities including bathing, dressing, toileting, grooming, and mobility support, ensuring dignity and independence.
- Managed medication schedules and monitored health status.
- Offered companionship and emotional support, fostering trust through active listening and respect for the veteran’s service and experiences.
- Prepared home-cooked meals in line with dietary restrictions and preferences, supporting nutritional health and routine.
- Maintained a clean, safe, and comfortable home environment, performing light housekeeping, laundry, and errands.
- Assisted with transportation to medical appointments, therapy sessions, and community events.
Internet Sales Specialist
Generation Auto Group
10.2023 - 09.2024
- Communicated with customers and built rapport resulting in an increase in the number of prospective customers as well as greater closed sales.
- Responsible for resolving customer issues and complaints.
- Worked directly with management to ensure customer satisfaction.
- Maintained customer accounts using dealership CRM.
- Provided exceptional customer service through prompt communication via phone, email, and live chat support, resolving issues efficiently.
- Utilized CRM software to track customer interactions and manage leads effectively.
Internet Sales Specialist
112 Mitsubishi
05.2021 - 10.2023
- Completed set up of dealership CRMs. Responsible for ensuring dealership CRMs functioned according to the needs of the dealership.
- Responsible for troubleshooting and resolving technical issues involving dealership CRMs.
- Assisted Sales Professionals with day-to-day tasks involving dealership CRMs, allowing the Sales Professionals to work efficiently, resulting in greater closed sales.
- Communicated with customers and built rapport, enabling the dealership increasing the number of prospective customers.
- Worked directly with management to ensure customer satisfaction.
- Maintained customer accounts using dealership CRMs.
- Developed and maintained relationships with customers to enhance satisfaction and loyalty.
- Utilized CRM software to track sales leads and customer interactions effectively.
- Increased customer satisfaction with timely response to inquiries and providing accurate product information.
- Provided exceptional customer service through prompt communication via phone, email, and live chat support.
Internet Sales Specialist
Atlantic Chevrolet
03.2019 - 04.2020
- Communicated with customers and built rapport resulting in an increase in the number of prospective customers as well as greater closed sales.
- Responsible for resolving customer issues and complaints.
- Worked directly with management to ensure customer satisfaction.
- Maintained customer accounts using dealership CRM.
Internet Sales Specialist
Generation Kia
06.2015 - 09.2018
- Communicated with customers and built rapport resulting in an increase in the number of prospective customers as well as greater closed sales.
- Responsible for resolving customer issues and complaints.
- Worked directly with management to ensure customer satisfaction.
- Maintained customer accounts using dealership CRM.
Education
B.A. - Literature and History
Adelphi University
Garden City, N.Y.JD - undefined
St. John’s University
Skills
- Initiative-driven professional
- Critical analysis skills
- Effective verbal and written communication
- Demonstrated professional conduct
- Strengthening client connections
- Critical thinking ability
- Sales proficiency
- CRM software proficiency
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking Abilities
Timeline
Caregiver For Vietnam Veteran
Caregiver For Vietnam Veteran
01.2025 - Current
Internet Sales Specialist
Generation Auto Group
10.2023 - 09.2024
Internet Sales Specialist
112 Mitsubishi
05.2021 - 10.2023
Internet Sales Specialist
Atlantic Chevrolet
03.2019 - 04.2020
Internet Sales Specialist
Generation Kia
06.2015 - 09.2018
JD - undefined
St. John’s University
B.A. - Literature and History
Adelphi University
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