Results-driven leader with a focus on team collaboration and performance evaluation. Committed to fostering a motivated work environment and implementing strategies that enhance productivity and operational success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Team Leader
Onque
Okc
01.2020 - 01.2022
Implemented process improvements that enhanced workflow efficiency and reduced service times.
Managed inventory levels, ensuring optimal stock availability while minimizing waste.
Coordinated scheduling and staffing to meet business demands during peak hours.
Developed training materials for onboarding new employees in operational best practices.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Logistics Specialist
Macy's
Owasso, OK
01.2017 - 01.2020
Coordinated logistics operations to ensure timely delivery of merchandise to retail locations.
Analyzed inventory levels and implemented strategies to optimize stock management processes.
Developed and maintained relationships with suppliers to enhance procurement efficiency.
Led cross-functional teams in executing initiatives that improved operational workflows and reduced delays.
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Team Leader
Mcdonalds, PDI FOODS
Tulsa, OK
06.2013 - 01.2015
Supervised daily operations to ensure adherence to quality and service standards.
Trained and mentored team members on customer service protocols and operational procedures.
Fostered a collaborative team environment, promoting open communication and problem-solving initiatives.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Manager's Assistant
Monterrey Wrecker
Tulsa, OK
01.1999 - 09.2012
Organized daily schedules for management, enhancing operational efficiency and workflow.
Coordinated communication between departments to streamline project execution and resolve issues.
Developed and maintained filing systems, ensuring easy access to critical documents and information.
Assisted in preparing reports and presentations, contributing to informed decision-making processes.
Education
High School Diploma -
California Department of Education
Los Angeles, CA
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Work Planning and Prioritization
Analytical thinking
Conflict resolution
Safety
Client support
Cash handling
Technical support
Certification
Licensed - dry wall and paint 90 hrs comp, career tech
fundamentals of construction Training - pennicale career institute