Yvonne Guerrero
Summary
As a skilled server/ bartender at The Grill at 1951, I have been recognized for providing great dining experiences. I have excelled in multitasking and teamwork, while ensuring that services are delivered efficiently in high-pressure situations. I am versatile, educated about menu items, food handling procedures, along with strong communication skills. I am very dedicated and a motivated applicant with great organizational abilities looking for an internship. I have learned to be efficient at managing several tasks, prioritizing duties, and accomplishing goals. Through my gained experience in customer service and leadership in a fast-paced hospitality industry, I am prepared to use my knowledge in professional environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
The Grill at 1951
03.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Host
Carmelo's
10.2021 - 06.2022
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Associate of Science - Paralegal Studies
Florida SouthWestern State College
Fort Myers, FL12-2025
High School Diploma -
Port Charlotte High School
18200 Cochran Blvd05-2022
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Task prioritization
- Reliable and responsible
- Multitasking
- Team collaboration
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
Timeline
Server/Head Bartender
The Grill at 1951
03.2024 - Current
Host
Carmelo's
10.2021 - 06.2022
Associate of Science - Paralegal Studies
Florida SouthWestern State College
High School Diploma -
Port Charlotte High School
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