Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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Yvonne Hernandez

Phoenix,AZ

Summary

Dedicated customer service professional with a focus on delivering exceptional service and improving client satisfaction. Accomplished Client Specialist Recruiter known for efficiency and productivity in task execution. Expertise in candidate sourcing and interview coordination, complemented by strong communication and problem-solving abilities. Proven track record in building relationships and ensuring successful client-candidate matches.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Service Recruiter

Partners Personnel Staffing
Phoenix, AZ
03.2021 - 05.2025
  • Assisted in developing a talent pipeline for current and future openings.
  • Coordinated background checks, drug tests, and reference checks as needed by employers.
  • Organized events such as career fairs or open house sessions to recruit potential candidates.
  • Developed and maintained relationships with clients to ensure satisfaction and loyalty.
  • Conducted in-depth phone interviews with applicants to determine suitability for positions.
  • Researched industry trends to identify best practices in client service recruitment.
  • Maintained relationships with clients, prospects, and other recruiting sources.
  • Prepared reports on recruitment activities including metrics such as time-to-fill rate or cost per hire.
  • Provided guidance to new hires regarding company policies and procedures.
  • Monitored applicant tracking system data to ensure accuracy of information stored within it.
  • Responded promptly to inquiries from prospective employees about job opportunities.
  • Implemented innovative methods for sourcing passive candidates using social media networks.
  • Created job postings and posted them to various online resources.
  • Identified and evaluated potential candidates based on job requirements.
  • Advised employers on interviewing techniques and appropriate hiring decisions.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Managed the entire candidate selection process from sourcing through onboarding.
  • Collaborated closely with managers and supervisors throughout the hiring process.
  • Drafted offer letters, contracts, and other related documents for successful candidates.
  • Provided support during the onboarding of new hires including orientation programs.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Assisted with the onboarding process for new hires

*More Skill that would love to discuss in person *

Recruiter Specialist

Premier Staffing Agency
Phoenix, AZ
01.2018 - 03.2021
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Scheduled or conducted new employee orientations.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Conducted exit interviews and completed employment termination paperwork.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Hired employees and processed hiring-related paperwork.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Restructured referral programs to convert at higher percentages.
  • Utilized various sourcing techniques, including social media, job boards, and networking events, to attract top talent.

Education

High School Diploma -

Cocooning High School
Flagstaff, AZ
05-1991

Skills

  • Talent pipeline development
  • Background check coordination
  • Event organization
  • Interviewing techniques
  • Client relationship management
  • Job posting creation
  • Onboarding support
  • Problem solving
  • Employee training
  • Effective communication
  • Time management
  • Team collaboration
  • Recruitment strategies
  • Background checks
  • Performance tracking
  • Technical aptitude
  • Social media proficiency
  • Client assessment
  • Onboarding processes
  • Cold calling
  • Candidate screening
  • Confidentiality handling
  • Candidate pipeline development
  • Social media recruiting
  • Human resource management systems
  • Administrative skills
  • Human resources policies
  • Full-cycle recruitment
  • Offer letters
  • Warehouse / Forklift industry specialist
  • New hire training
  • Candidate pre-screening
  • Human resource laws expert
  • Outbound calling
  • Candidate interviews
  • Recruitment
  • Pre-employment screening
  • Clerical support
  • Onboarding coordination
  • Team motivation
  • Online job boards

Affiliations

I Work Hard, So I Can Play Harder.

My Goal is to help companies find the right people for the right positions. enabling both the organization and the individuals to grow and succeed together

Certification

  • Have knowledge of the following onboarding systems
  • ADP
  • Bullhorn
  • Tempworks
  • Beeline
  • Coupa
  • Kronos

Languages

English
Professional

Timeline

Client Service Recruiter

Partners Personnel Staffing
03.2021 - 05.2025

Recruiter Specialist

Premier Staffing Agency
01.2018 - 03.2021

High School Diploma -

Cocooning High School
Yvonne Hernandez