Yvonne Hubbell
Clayton,WI
Summary
Bringing skills in team supervision, coaching, and mentoring to foster a collaborative and productive work environment. Experienced in problem-solving, staff training, and effective communication to enhance team performance and customer satisfaction. Strong background in client service, cash handling, and documentation for streamlined operations.
Overview
9
9
years of professional experience
Work History
Team Leader
Synergy Cooperative
12.2024 - Current
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Created clear roles and responsibilities for each member of the team based on strengths and weaknesses.
- Sever customer in kitchen and at tills
- Receive product in and stock shelves
- Do monthly inventory as needed
- Enter in daily sale and lotto in to computer for head office
Assistant Manager
Synergy Cooperative
12.2024 - 02.2025
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Organized company merchandise and displays to increase brand awareness and product sales.
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
Team Member
Synergy Cooperative
07.2024 - 12.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
Bartender
Jeff's Blacksmith shop bar and grill
12.2020 - 11.2023
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
Shop Manager
Stevens Auto Detailing
10.2022 - 09.2023
- Trained new employees on proper protocols and customer service standards.
- Opened and closed store by counting cash drawers, making bank deposits and locking and unlocking entrances.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Cultivated and maintained positive working relationships with clients.
- Demonstrated excellent problem solving skills to resolve customer complaints promptly and efficiently.
- Supervised team members to ensure compliance with safety protocols and quality standards.
- Created effective schedules that maximized productivity while minimizing labor costs.
- Ensured compliance with all local, state, and federal regulations.
- Resolved customer complaints promptly and professionally.
Bar Manager
VFW Post 6856
06.2020 - 03.2022
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff, enhancing service quality and efficiency.
- Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
- Coordinated special events and promotions, increasing customer engagement and satisfaction.
Order Picker
Big Bad Toy Store
03.2017 - 02.2018
- Operated warehouse equipment to accurately select and prepare orders for shipment.
- Collaborated with team members to maintain efficient workflow and meet daily productivity targets.
- Implemented safety protocols to minimize workplace accidents and ensure compliance with regulations.
- Trained new staff on order picking processes, enhancing team performance and efficiency.
- Streamlined order fulfillment process, reducing errors and improving overall accuracy of shipments.
Laborer
Masterson Staffing
06.2017 - 01.2018
Warehouse Worker
Masterson Staffing
01.2017 - 01.2018
- Trained new staff on safety protocols and proper equipment handling.
- Operated forklifts and pallet jacks to efficiently move inventory.
- Managed inventory accuracy through regular cycle counts and quality checks.
- Streamlined order fulfillment processes, reducing pick times significantly.
- Maintained cleanliness and organization of work areas to meet safety standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Assembly Line Production Worker/Warehouse Order Picker
Polaris Industries
11.2016 - 02.2017
- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality assurance and adherence to specifications.
- Collaborated with team members to optimize workflow and minimize downtime.
- Trained new employees on assembly procedures and safety protocols.
Education
High School Diploma -
WITC
Rice Lake, WI08.2001
Skills
- Teamwork and collaboration
- Coaching and mentoring
- Team supervision
- People management
- Team motivation
- Problem-solving
- Attention to detail
- Staff training
- Documentation and reporting
- Safety
- Cash handling
- Complaint resolution
- Flexible schedule
- Client service
Timeline
Team Leader
Synergy Cooperative
12.2024 - Current
Assistant Manager
Synergy Cooperative
12.2024 - 02.2025
Team Member
Synergy Cooperative
07.2024 - 12.2024
Shop Manager
Stevens Auto Detailing
10.2022 - 09.2023
Bartender
Jeff's Blacksmith shop bar and grill
12.2020 - 11.2023
Bar Manager
VFW Post 6856
06.2020 - 03.2022
Laborer
Masterson Staffing
06.2017 - 01.2018
Order Picker
Big Bad Toy Store
03.2017 - 02.2018
Warehouse Worker
Masterson Staffing
01.2017 - 01.2018
Assembly Line Production Worker/Warehouse Order Picker
Polaris Industries
11.2016 - 02.2017
High School Diploma -
WITC
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