Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Yvonne Mandoche

Yvonne Mandoche

Knoxville,TN

Summary

Driven Legal Assistant with 2 years of experience in cooperate and immigration law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in immigration law.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Assistant

Tim Coode Law
06.2024 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Completed 40+ electronic filings, initiated billing statements, and managed firm administrative matters.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Office Assistant

Kennerly, Montgomery and Finley
08.2022 - 05.2024
  • Warmly greeting clients and assisting them.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling 20+ incoming mail, phone calls, and visitor inquiries.

Student Intern

Thrive/Soar Youth Ministries
10.2017 - 05.2023
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Managed 10+ students a day and helped them with schoolwork.

Sales Associate

Journeys
10.2020 - 06.2022
  • Organized 10 racks and 50 shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor's Degree - Marketing Management And Research

East Tennessee State University
Johnson City, TN
06.2026

High school diploma -

Powell High School
Powell, TN
06.2021

Junior High School Education -

West High School
Knoxville, TN
08.2018

Skills

  • Legal Research
  • Client Relations
  • Document filing
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Office
  • Multilingual (10 years)
  • Scheduling/Planning
  • File Organization
  • Client service and support
  • Client Billing

Certification

OSHA 10, 02/2021, Present, This certification is for general industry safety and health.

Languages

Swahili
Native or Bilingual
English
Full Professional
French
Limited Working

Timeline

Legal Assistant

Tim Coode Law
06.2024 - Current

Office Assistant

Kennerly, Montgomery and Finley
08.2022 - 05.2024

Sales Associate

Journeys
10.2020 - 06.2022

Student Intern

Thrive/Soar Youth Ministries
10.2017 - 05.2023

Bachelor's Degree - Marketing Management And Research

East Tennessee State University

High school diploma -

Powell High School

Junior High School Education -

West High School
Yvonne Mandoche