Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
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Yvonne Mascolo

Richardson,TX

Summary

Results-driven Beauty and Wellness Professional with over 20 years of experience in leading nationally distributed teams. Known for exceptional organizational skills and a commitment to promoting healthy lifestyles, while fostering a balanced work environment. Expertise includes team supervision, operations management, and customer service excellence. Seeking to contribute to an innovative company culture that prioritizes team growth and enhances customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams DPR
Dallas, TX
05.2024 - Current
  • Assist home buyers and sellers in all aspects of transaction including negotiations, contracts & advise on market trends
  • Support decision-making for significant life decisions.
  • Conduct strategic purchases and sales of investment homes via the Ifinder platform.
  • Promoted residential properties for transaction purposes.
  • Foster strong connections with vendors, clients, and associates.

U.S.A Director of Operations & Education

TONI&GUY USA, LLC
Addison, TX
03.2021 - 12.2023
  • Boosted national profitability for a multi-million dollar hairdressing company by setting achievable targets for four academy and six salon locations.
  • Developed forecasts by examining week-over-week Academy student enrollment, Salon services & retail sales data.
  • Tailored marketing plans with measurable ROI improvements via Boulevard Salon Management and Hubspot CRM
  • Conducted advanced training sessions for over 100 staff members nationwide.
  • Revamped curriculum for academies nationwide via Customized Digital DNA through Pivot Point International platform.
  • Developed partnership with global haircare brand KAO for retail hair care product promotion.

Vice President of Company-Owned Academies

TONI&GUY USA, LLC
Addison, TX
01.2018 - 12.2021
  • Served on Board of Directors for American Association of Cosmetology Schools with school owners and leaders to enhance regulations
  • Engaged in daily operations, management, and decision-making with directors of 6 hairdressing academies across multiple states.
  • Ensured financial growth of multi-million dollar division by eliminating overspending, increase dollar to dollar efficiency
  • Directed marketing strategies to boost admissions via tailored CRM activities.
  • Ensured seamless implementation of marketing initiatives across national platforms.
  • Oversaw licensing and accrediting process to comply with standards of AACSC, NACCAS, and state departments.

Regional Education Director

TONI&GUY USA, LLC
Plano, TX
02.2016 - 12.2018
  • Managed education and curriculum at eight company-owned (CO) hairdressing academies across multiple states.
  • Collaborated with CO and Franchise Education Directors to update monthly curriculum.
  • Supported back-end analytics to improve testing procedures through Pivot Point International.
  • Conducted national Quality Control visits to ensure curriculum adherence.
  • Organized educational events on and off campus ensuring optimal student experience.
  • Served as a senior member of the T&G National Artistic Team, developing innovative collections.

Education

Champions School of Real Estate
Plano, TX
05-2024

Minnesota State University
01.2005

TONI&GUY Hairdressing Academy
Plano, TX
04-2002

Skills

  • Collaborative Leadership Style
  • Customer Relations Professional (CRP)
  • Effective Communicator
  • Active Listener
  • Strategic Decision-Making
  • Business Development
  • Strategic Planning
  • Profit & Loss
  • Marketing
  • Budget Forecasting
  • Microsoft Office

Certification

  • Real Estate License, 05/24
  • Hubspot Marketing Certification, 01/18
  • Pivot Point International Teachers Training and Certification, 01/15
  • COSMETOLOGY OPERATOR INSTRUCTORS LICENSE, 04/03

References

References available upon request.

Timeline

Real Estate Agent

Keller Williams DPR
05.2024 - Current

U.S.A Director of Operations & Education

TONI&GUY USA, LLC
03.2021 - 12.2023

Vice President of Company-Owned Academies

TONI&GUY USA, LLC
01.2018 - 12.2021

Regional Education Director

TONI&GUY USA, LLC
02.2016 - 12.2018

Champions School of Real Estate

Minnesota State University

TONI&GUY Hairdressing Academy

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Yvonne Mascolo