Encompass
Yvonne Mendiola
San Antonio,TX
Summary
Diligent and resourceful mortgage professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loan Officer Assistant
CMG Mortgage
01.2022 - 08.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
- Locked in interest rate as needed at the request of the loan officer.
- Take applications or guide borrower through the online application process.
Loan Officer Assistant
Synergy One Lending
11.2020 - 01.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Locked in Interest rate when needed at the request of the Loan Officer.
Loan Officer Assistant
Movement Mortgage
08.2020 - 09.2020
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Locked in interest rate as needed at the request of the Loan Officer
Mortgage Loan Processor
Lone Star National Bank
01.2020 - 08.2020
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for Underwriting for a final clear-to-close.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Set up and completed loan submission packages.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Real Estate Administrative Assistant
THE MARK FEE TEAM AT LIBERTY MANAGEMENT
03.2019 - 09.2019
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared purchase agreements and disclosures and used DocuSign to complete paperwork.
Loan Officer
GATEWAY MORTGAGE
10.2018 - 03.2019
- Market to referral partners and other sources to generate business.
- Worked on developing relationships by networking and prospecting on a daily basis.
- Provided training and education to real estate offices.
- Qualified borrowers to include pulling credit; running AUS; collection of required documentation for Underwriting.
- Established plans with borrowers on how to improve credit, and ways to lower their debt-to-income ratio.
- Explained different types of loan programs pertaining to client situations.
- Worked with underwriters and processors to fix application problems and resolve issues.
Loan Officer Assistant
GOLD FINANCIAL
01.2018 - 05.2018
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
Originating Loan Officer Assistant
GUILD MORTGAGE
09.2016 - 10.2017
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
Loan Officer
DIRECTIONS HOME LOAN
03.2015 - 03.2016
- Market mortgage services to realtors
- Take complete applications; gather and analyze income, asset and credit documentation from borrower; research guidelines to ensure borrower is provided the program that best suits their needs; coordinate with operations staff to ensure an "on time" closing.
In-House Loan Officer
AMERIPRO FUNDING
01.2014 - 06.2014
- In-house loan officer for a ReMax office
- Worked closely with Real Estate Agents to answer mortgage questions and get their clients pre-approved; take a complete application to obtain loan approval; in depth knowledge to review borrower income, asset and credit documentation; work closely with operations staff to get loan approved and closed within date agreed by all parties.
Loan Officer
WR STARKEY MORTGAGE
08.2010 - 03.2012
- Aggressively market company mortgage services to area real estate agents and builders
- Developed strong working relationships with Keller Williams agents as their In-house lender.
- Qualified borrowers to include pulling credit, running AUS, collection of required documentation for
- Submitted loan applications to underwriter for verification and recommendations.
- Underwriting; keep abreast of current mortgage guidelines and compliance regulations.
Education
High School Diploma -
St. Gerard Catholic High School
San Antonio, TX05.1981
Skills
- Dependable and Responsible
- Problem-Solving
- Credit Report Analysis
- Financial analysis aptitude
- Excellent Communication
Additional Information
- Certifications: , Loan Officer License NMLS 336582
Certification
NMLS MLO License
Texas Notary Public
Software
Microsoft Outlook, Word
Timeline
Loan Officer Assistant
CMG Mortgage
01.2022 - 08.2022
Loan Officer Assistant
Synergy One Lending
11.2020 - 01.2022
Loan Officer Assistant
Movement Mortgage
08.2020 - 09.2020
Mortgage Loan Processor
Lone Star National Bank
01.2020 - 08.2020
Real Estate Administrative Assistant
THE MARK FEE TEAM AT LIBERTY MANAGEMENT
03.2019 - 09.2019
Loan Officer
GATEWAY MORTGAGE
10.2018 - 03.2019
Loan Officer Assistant
GOLD FINANCIAL
01.2018 - 05.2018
Originating Loan Officer Assistant
GUILD MORTGAGE
09.2016 - 10.2017
Loan Officer
DIRECTIONS HOME LOAN
03.2015 - 03.2016
In-House Loan Officer
AMERIPRO FUNDING
01.2014 - 06.2014
Loan Officer
WR STARKEY MORTGAGE
08.2010 - 03.2012
High School Diploma -
St. Gerard Catholic High School
NMLS MLO License
Texas Notary Public
Similar Profiles
DONNA HOLMESDONNA HOLMES
Mortgage Loan Officer at CMG MortgageMortgage Loan Officer at CMG Mortgage
Charlene AllenCharlene Allen
Client Relations Representative at CMG Capital Management Group, IncClient Relations Representative at CMG Capital Management Group, Inc
Alexa RuffinAlexa Ruffin
Assistant Manager at CMG Property ManagementAssistant Manager at CMG Property Management