Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Yvonne Mitchell

Yvonne Mitchell

Jefferson,LA

Summary

Friendly Cosmetologist with 6 years of experience in beauty/ management care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Hardworking sales associate bringing 7+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
14
14
years of post-secondary education

Work History

Cosmetologist

Beauty By Von
Gray, LA
02.2017 - 08.2023
  • Answered phone calls and emails to schedule client appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Sales Associate

Target
Houma, LA
11.2007 - 04.2014
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Cosmetologist - Beauty

South Louisiana Beauty College
Houma, LA
08.2016 - 09.2017

Associate Of Liberal Arts -

Nicholls State University
Thibodaux, LA
08.2018 - 12.2020

Bachelor Of Business Administration - Business Administration

Nicholls State University
Thibodaux, LA
08.2012 - Current

Skills

Cosmetology

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Accomplishments

  • Supervised team of 10 staff members.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Brought in 50 new customers.
  • Awarded “Employee of the Month” in 2013.

Timeline

Associate Of Liberal Arts -

Nicholls State University
08.2018 - 12.2020

Cosmetologist

Beauty By Von
02.2017 - 08.2023

Cosmetologist - Beauty

South Louisiana Beauty College
08.2016 - 09.2017

Bachelor Of Business Administration - Business Administration

Nicholls State University
08.2012 - Current

Sales Associate

Target
11.2007 - 04.2014
Yvonne Mitchell