Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yvonne Negrete

Brighton,Michigan

Summary

Accomplished Lead Pharmacy Technician at CVS Pharmacy, adept in inventory control and pharmacy software proficiency. Excelled in optimizing workflow and enhancing customer service, ensuring efficient medication dispensing and maintaining exemplary team collaboration. Demonstrated exceptional problem-solving skills, significantly improving pharmacy operations and patient satisfaction. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of pharmacy operations. Conversational spanish skills. Driven Pharmacy Technician with 14 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
11.2010 - Current
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Coordinated verification and filling of more than 400 daily prescriptions in high-volume pharmacy environment.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Did the schedule for the pharmacy weekly

Education

Pharmacy Technician Certificate - Pharmacy

Kaplan University
Detroit, MI

Skills

  • Problem-solving skills
  • Pharmacy Software Proficiency
  • Inventory Control
  • Order Verification
  • HIPAA
  • Prescription Processing
  • Drug Inventory Control
  • Insurance Verification
  • Insurance Billing
  • Team Collaboration
  • Medication Dispensing
  • Workflow Optimization
  • Patient confidentiality
  • Pharmacy operations
  • Data Entry
  • Customer Service

Certification

Certified pharmacy technician thru board of pharmacy.


Immunizations certificate

Languages

Spanish
Professional Working

Timeline

Lead Pharmacy Technician

CVS Pharmacy
11.2010 - Current

Pharmacy Technician Certificate - Pharmacy

Kaplan University

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Yvonne Negrete