Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Yvonne Parker

Hemet,CA

Summary

Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction as a Delivery Driver. Proven track record in team leadership as a Closing Manager at Generation Mortgage Company, where I resolved escalated issues and improved operational efficiency. Skilled in collaboration and customer service, ensuring successful outcomes.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Self Employed
Hemet, CA
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Disclosure Analyst

Crescent Mortgage
Atlanta, GA
07.2014 - 09.2023

Review and prepared Initial Loan Estimate. Reviewed incoming conditions needed for submitting file to Underwriting

Closing Manager

Generation Mortgage Company
Atlanta , GA
10.2011 - 07.2014

Managed a team of 12 closers in which documents were prepared for closing a mortgage loan.

Worked with department leads to implement various ways to better run the company,

Responsible for resolving all escalated issues within the dept.

Education

Associate of Arts - Human Services

Ohio Christian University
Columbus
05-2016

High School Diploma -

Locke High School
Los Angeles, CA
06-1977

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Self Employed
12.2023 - Current

Disclosure Analyst

Crescent Mortgage
07.2014 - 09.2023

Closing Manager

Generation Mortgage Company
10.2011 - 07.2014

Associate of Arts - Human Services

Ohio Christian University

High School Diploma -

Locke High School
Yvonne Parker