Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Yvonne Parker

Hemet,CA

Summary

Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction as a Delivery Driver. Proven track record in team leadership as a Closing Manager at Generation Mortgage Company, where I resolved escalated issues and improved operational efficiency. Skilled in collaboration and customer service, ensuring successful outcomes.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Self Employed
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Disclosure Analyst

Crescent Mortgage
07.2014 - 09.2023

Review and prepared Initial Loan Estimate. Reviewed incoming conditions needed for submitting file to Underwriting

Closing Manager

Generation Mortgage Company
10.2011 - 07.2014

Managed a team of 12 closers in which documents were prepared for closing a mortgage loan.

Worked with department leads to implement various ways to better run the company,

Responsible for resolving all escalated issues within the dept.

Education

Associate of Arts - Human Services

Ohio Christian University
Columbus
05-2016

High School Diploma -

Locke High School
Los Angeles, CA
06-1977

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Self Employed
12.2023 - Current

Disclosure Analyst

Crescent Mortgage
07.2014 - 09.2023

Closing Manager

Generation Mortgage Company
10.2011 - 07.2014

Associate of Arts - Human Services

Ohio Christian University

High School Diploma -

Locke High School
Yvonne Parker