Yvonne Reese
Clermont
Summary
Dedicated professional with a proven track record at Disney, enhancing cleanliness and guest satisfaction. Skilled in cleaning and sanitizing, coupled with exceptional customer service abilities. Demonstrated success in improving environments and fostering positive experiences. Adept at working independently, showcasing responsible and dependable attributes. Achieved significant improvements in operational efficiency and customer engagement.
Overview
15
15
years of professional experience
Work History
Custodian
Disney
01.2022 - Current
- Provide comprehensive training to new staff.
- Maintained clean and comfortable environments in resort building by vacuuming, cleaning windows, dusting and trash removal.
- Maintained a well-organized supply closet for easy access to necessary tools.
- For the past two years I maintained the restrooms and dining areas of the Michelin-starred Victoria and Albert’s restaurant to the highest standards of cleanliness and provided exceptional guest service.
- Maintained cleanliness and organization of outdoor areas to ensure a welcoming environment.
Sales Associate
Target
03.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- I am trained for, cashier, guest services, receiving, style consultant, ship from store, drive up, electronic sales as well as hard lines.
Sales Associate
Old Navy
05.2018 - 07.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Promoted store credit card
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Front end team lead
Sales Associate
American Embassy Berlin
01.2010 - 04.2018
- Oversaw inventory management to ensure accurate stock levels and seamless operations.
- Provided exceptional guest services to enhance customer satisfaction.
- Coordinated and executed events to enhance customer engagement and drive sales.
- Provided exceptional customer service by efficiently managing cafe operations and ensuring a welcoming environment.
- Organized and replenished store shelves to maintain product availability and enhance customer shopping experience.
Education
Hermann Köhl Oberschule High School
Berlin, GermanySkills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Custodian
Disney
01.2022 - Current
Sales Associate
Target
03.2019 - Current
Sales Associate
Old Navy
05.2018 - 07.2019
Sales Associate
American Embassy Berlin
01.2010 - 04.2018
Hermann Köhl Oberschule High School
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