Yvonne Roman
El Paso,TX
Summary
Dedicated profesional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
General Office Clerk
El Paso County Elections
11.2000 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Office Clerk
Gabriel Daughter And Sons
04.2016 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled incoming business and client requests for information.
- Provided clerical support, addressing routine, and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Roofer Laborer
Gabriel Daughter And Son's
03.2018 - 08.2020
- Installed, repaired, and replaced single-ply roofing systems.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Managed inventory of roofing supplies and materials.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Applied roof coatings to protect roof and extend lifespan.
- Assessed roofs for signs of damage or wear and tear after storms.
- Supported construction manager with materials, schedule, and cost information.
Education
Associate of Applied Science - Business Administration
Vista College
El Paso, TX2012
Skills
- Office Management
- Office Supplies and Inventory
- Inventory Records
- Schedule Management
- General Office Functions
- Customer Support Needs Assessment
- Multi-Line Phone Proficiency
- Sorting and Labeling
- Insurance Eligibility Verifications
- Clerical Support
- Microsoft Office
- Schedule Preparation
- Outbound Calls
- Guest Services
- Claims Appeal Procedures
- Customer Inquiries
- Filing
Timeline
Roofer Laborer
Gabriel Daughter And Son's
03.2018 - 08.2020
Office Clerk
Gabriel Daughter And Sons
04.2016 - 08.2023
General Office Clerk
El Paso County Elections
11.2000 - Current
Associate of Applied Science - Business Administration
Vista College
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