Yvonne Santos
Hampton,GA
Summary
Quality-focused Data Entry Clerk offering 8 years of experience in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team-player with outstanding communication skills and flexibility in working with others.
Overview
12
12
years of professional experience
Work History
Data Entry/Administration Supervisior
Rollins Inc.
Atlanta, GA
01.2019 - Current
- Maintained quality levels above prescribed minimums to support team productivity and efficiency.
- Enter customers new accounts from National Account console into BOSS with a minimum of errors
- Carefully compiles, sort and verifies accuracy of data to be entered
- Obtain source documents, approvals, etc. for incomplete download request
- Audit completed work for accuracy
- Respond to phone and emails inquiries regarding Data Admin within 1 business day
- Conduct mass updates of current database records with minimal errors
- Excels at alphanumeric data entry
- Skillful creates and populate database fields
- Regular review error reports and enters corrections into the computer
Account Receivables Specialist
Air Conditioning Experts Inc.
Atlanta , GA
05.2016 - 04.2018
- Suggested key operational changes to improve performance by extracting financial data from various reporting systems.
- Mitigated annual audit risks by reviewing financial information in QuickBooks for needed corrective action.
- Fixing grammar from technician before sent out to the customers , there was a deadline we will go by daily and processing.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
Sales Associate/Cashier Team Lead
Forever 21
Atlanta , GA
04.2013 - 05.2016
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Heritage High School
Conyers, GA05.2009
Skills
- Strong verbal & written communication
- Collecting information
- Data entry & proficient 10-key skills
- Self-motivation
- Sales Force, S2k, (Boss)
- Team management
- MS Office
- Organization
Timeline
Data Entry/Administration Supervisior
Rollins Inc.
01.2019 - Current
Account Receivables Specialist
Air Conditioning Experts Inc.
05.2016 - 04.2018
Sales Associate/Cashier Team Lead
Forever 21
04.2013 - 05.2016
High School Diploma -
Heritage High School