Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Stevers

Customer service
La Mesa,NM

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Receptionist/

Hey Pretty Lady
11.2022 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Correction Officer

Dept. Of Criminal Justice
07.2004 - 10.2019
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Transit Bus Operator

Metro Transit
08.1994 - 09.2004
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Accepted and processed fares.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Education

Ged - General Studies

Terry Parker High School
Jacksonville, FL

Skills

  • Travel Planning
  • Mail Preparation and Sorting
  • Prioritization
  • Digital File Transmission
  • Answer Telephone Calls
  • Mail Handling
  • Appointment Confirmation

Timeline

Receptionist/

Hey Pretty Lady
11.2022 - 07.2023

Correction Officer

Dept. Of Criminal Justice
07.2004 - 10.2019

Transit Bus Operator

Metro Transit
08.1994 - 09.2004

Ged - General Studies

Terry Parker High School

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Yvonne SteversCustomer service