Yvonne Uwajeneza
Louisville,Kentucky
Summary
Driven professional with proven expertise in warehouse operations and office administration, notably at Amazon Fulfillment Center. Excelled in enhancing order accuracy and meeting productivity goals, demonstrating strong organizational skills and attention to detail. Adept at record-keeping and resolving customer complaints, showcasing exceptional communication abilities. Seeking to leverage these skills in a full-time role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Returns Processing Items
Amazon Fulfillment Center (SDF9)
12.2022 - 06.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Picker Packer
Ingram Micro
04.2020 - 10.2022
Warehouse work, walking, pick and pack standing, and using hands or moving & check pack mistakes for items
Education
4 - High School Diploma, Penn Foster
Great Onyx Job Corps Center KY
Mammoth Cave, KY12.2019
Skills
Seeking full time employment in warehouse, manufacturing/production and/or Office Administration
OFFICE ADMINISTRATION SKILLS
- File and maintain records
- Schedule appointments and maintain and update appointment calendars
- Analyze data to determine answers to questions from customers or members of the public
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Enroll individuals to participate in programs and notify them of their acceptance
- Hear and resolve complaints from customers or the public
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
EXPERIENCE
Great Onyx Job Corps: Office Administrative Assistant/ Student Trainee- Décember 2019
- Computer Skills
- Understanding Customer Needs
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Teamwork skills
- Relationship Building
- Customer Relations
- Team building
- Self Motivation
- Product Knowledge
- Interpersonal Skills
- Customer Relationship Management
- Analytical Thinking
- Work Prioritization
- Product and service knowledge
- Market awareness
- Administrative and Office Support
- Seeking full time employment in warehouse, manufacturing/production and/or Office Administration
- Customer Data Confidentiality
- Customer Retention
- Order Fulfillment
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Affiliations
Lions Club
- Association of Information Technology Professionals
- American Marketing Association
- American Society of Safety Professionals
- Rotary International
- Society of Women Engineers
Certification
STUDENT COMPETENCY ACHIEVEMENT
This Certifies that
YVONNE UWAJENEZA
on December 2, 2019 has completed technical training in
Office Administration
at the
GREAT ONYX JOB CORPS CENTER
Bulle
12-2-19
Languages
English
Elementary
Timeline
Customer Returns Processing Items
Amazon Fulfillment Center (SDF9)
12.2022 - 06.2024
Picker Packer
Ingram Micro
04.2020 - 10.2022
4 - High School Diploma, Penn Foster
Great Onyx Job Corps Center KY
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