Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yvonne Weddel

San Antonio

Summary

Retail professional with extensive experience at Dollar Tree Stores, specializing in customer service and inventory management. Demonstrated ability to enhance customer satisfaction through effective team leadership and training initiatives. Proficient in problem-solving and cash management, consistently fostering positive relationships and ensuring operational excellence in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Temporary Store Manager/Assistant Store Manager

Dollar Tree Stores
10.2023 - 03.2025
  • Streamlined daily operations to secure efficient store performance and maintain customer and employee safety.
  • Managed inventory control and cash management, ensuring effective execution of opening and closing procedures.
  • Addressed customer complaints swiftly, fostering strong relationships with clients.
  • Led a team of employees in a dynamic environment by encouraging open communication and providing regular feedback.
  • Facilitated hiring, training, and mentoring programs for new team members to enhance overall capability.
  • Monitored product inventory levels and optimized backroom organization for seamless stock rotation.
  • Conducted training sessions for new hires during onboarding to enable immediate productivity.
  • Performed precise point-of-sale opening and closing tasks while overseeing shipping and receiving activities.

Customer Care Representative

Haven for Hope
01.2022 - 03.2023
  • Supported daily assistance for large volume of homeless individuals while maintaining a positive attitude.
  • Ensured effective customer service by promptly responding to inquiries and solving problems.
  • Built strong rapport with customers through attentive listening and empathetic engagement.

Package Handler

Fed Ex Ground
09.2021 - 04.2022
  • Ensured compliance with safety regulations to uphold a secure work environment.
  • Enhanced package handling efficiency by implementing effective sorting and organizing techniques.
  • Reduced package damage rates through meticulous handling and strict adherence to safety protocols.

Meat Department Clerk

Walmart
06.2021 - 11.2021
  • Executed secure packaging of meat products with effective materials for freshness during customer transport.
  • Managed high-volume customer interactions through efficient wrapping, weighing, and filling processes.
  • Complied with safety and handling procedures to mitigate cross-contamination risks.
  • Sustained cleanliness and organization in meat department workspace to guarantee consumer safety.

Meat Department Clerk

HEB Grocery Store
11.2017 - 09.2020

Managed marketing campaigns while supervising stock levels for optimal inventory control.

Promoted cleanliness and order in meat department, contributing to safety and quality assurance.

Handled customer inquiries with professionalism, enhancing brand image and building loyalty.

Adhered strictly to food safety regulations during handling of raw items for consumer safety.

Collaborated with colleagues to boost task completion rates and productivity metrics.

Took quick action on out-of-stock items by restocking or proposing alternatives promptly.

Educated new hires on sanitation methods and effective customer service strategies for improved efficiency.

Processed high volumes of customers by wrapping, weighing, and filling products swiftly.

Education

Certificate - Customer Service

Palo Alto College
San Antonio, TX
06.2007

Skills

  • Customer support expertise
  • Analytical problem-solving
  • Organizational multitasking
  • Mentorship and training
  • Leadership and team coaching
  • Inventory control strategies
  • Operational management skills
  • Cash handling proficiency
  • Merchandising techniques
  • Scheduling shifts effectively
  • CPR certification

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Temporary Store Manager/Assistant Store Manager

Dollar Tree Stores
10.2023 - 03.2025

Customer Care Representative

Haven for Hope
01.2022 - 03.2023

Package Handler

Fed Ex Ground
09.2021 - 04.2022

Meat Department Clerk

Walmart
06.2021 - 11.2021

Meat Department Clerk

HEB Grocery Store
11.2017 - 09.2020

Certificate - Customer Service

Palo Alto College