Yvonne Marie Brookman
Oviedo,FL
Summary
Motivated team player with a passion for helping others. Excellent organizational and communication skills. Provides individualized assistance and support. Experienced in delivering guidance and education on various topics, including academics, behavior management, and technology. Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance.
Overview
26
26
years of professional experience
Work History
Admissions Receptionist
Aviation Institute of Maintenance
03.2023 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
District Security Officer/Fingerprint Technician
Seminole County Public Schools
08.2016 - 06.2024
- Conducted fingerprinting and background checks for students, interns, vendors, employees and volunteers
- Utilized advanced fingerprinting latent print equipment to capture and send to the FBI and FDLE for further analysis and background information
- Created and maintained comprehensive records of all fingerprint data, ensuring confidentiality and adherence to privacy regulations
- Participated in disaster preparedness drills to practice emergency response protocols.
- Provided and monitored building key card access to authorized personnel
- Maintained accurate records of all security-related incidents in compliance with district regulations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Took photographs for employee credentials
- Checked and verified photo identification prior to granting facility access.
Paraprofessional
Bentley Elementary School
08.2014 - 08.2016
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teachers
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation
- Reported on students' progress, behavior, and social skills to teachers and administration
- Tailored lesson plans for students with emotional and cognitive disabilities
- Prepared reports and maintained administration records.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Administered tests and assessments to evaluate student progress and performance.
Communications Specialist
Army National Guard
08.1999 - 08.2003
- Evaluated the performance of new equipment through extensive field testing, providing valuable feedback for future improvements.
- Maintained up-to-date knowledge of industry trends to provide expert advice on emerging technologies and best practices in radio communications.
- Conducted site surveys to determine optimal locations for radio equipment installations.
- Optimized signal quality with regular testing of communication systems and devices.
- Managed inventory of radio communication equipment, ensuring timely repairs and replacements.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL08-2023
Associate - Criminal Justice
Seminole State
Sanford, FL12.2020
Skills
- Effective client communication
- Prioritization of deadlines
- Document management
- Document proofreading
- Systematic document arrangement
- Professional document formatting
- Strong task prioritization
- Proficient in MS Office
- Project scheduling
- Office administration
- Quality assurance
- Professional phone communication
Timeline
Admissions Receptionist
Aviation Institute of Maintenance
03.2023 - Current
District Security Officer/Fingerprint Technician
Seminole County Public Schools
08.2016 - 06.2024
Paraprofessional
Bentley Elementary School
08.2014 - 08.2016
Communications Specialist
Army National Guard
08.1999 - 08.2003
Bachelor of Science - Criminal Justice
University of Central Florida
Associate - Criminal Justice
Seminole State
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