Dedicated Union Representative with a strong focus on labor negotiations and grievance resolution. Expertise in policy interpretation and crisis intervention, advocating for staff rights and improved working conditions.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Union Representative
United Federation Of Teachers
New York, New York
08.2007 - Current
Negotiated on behalf of staff to secure improved rights and working conditions.
Guided members on union policies and procedures to ensure understanding and compliance.
Facilitated grievance processes for staff, addressing workplace issues and ensuring fair resolutions.
Residential Programs Specialist
Former UCP now Adapt Community Networks
New York, NY
09.2003 - Current
Coordinated residential programs for individuals with developmental disabilities.
Provided support to individuals with developmental disabilities in a residential setting.
Developed and implemented personalized care plans for residents.
Facilitated daily activities to promote independent living skills.
Assisted clients with daily living skills such as personal hygiene, meal preparation, laundry.
Encouraged independence among clients while assisting them in making informed decisions about their lives.
Monitored client behaviors, documented progress and reported any changes to the supervisor.
Implemented behavior modification techniques when needed and monitored their effectiveness.
Developed positive relationships with clients by providing emotional support and encouragement.
Facilitated recreation activities for clients and ensured safety protocols were followed.
Provided crisis intervention when necessary and implemented emergency procedures when required.
Coordinated transportation arrangements for medical appointments or recreational activities.
Participated in staff meetings to discuss new developments in the field of disability services.
Developed programs designed to meet the specific needs of each client served by the program.
Attended trainings related to disability services in order to stay current with best practices.
Maintained accurate records of client services provided, medications administered and other pertinent information.
Served as an advocate for the rights of all clients served by the program.
Ensured that client rights were respected at all times while maintaining confidentiality.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.