Ywjpheej Vang
Brooklyn Park,MN
Summary
Experienced professional with expertise in customer service, team leadership, and delegation. Proven ability to quickly learn and contribute as an effective team player. Demonstrates a positive attitude and strong work ethic.
Overview
7
7
years of professional experience
Work History
Produce Team Member
Target
Maple Grove, MN
07.2021 - Current
- Enhanced customer satisfaction by providing remarkable assistance to the visitors.
- Provided personalized guidance to customers in choosing the most suitable produce items for their requirements.
- Maintained accurate records of inventory levels.
- Provided accurate pricing information to customers.
- Provided product suggestions to customers, showcasing my knowledge of product selection.
Front End Cashier
Hyvee Market Grill
Brooklyn Park, MN
06.2020 - 07.2021
- Welcomed customers with warmth and inquired about their assistance needs.
- Assisted customers in finding products throughout the store.
- Utilized electronic scanners to input product details into the database.
- Maintained excellent service standards while professionally resolving all customer complaints.
Front End Cashier
McDonald's Restaurant
Champlin, MN
04.2018 - 01.2019
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Answered customers' questions about products, prices and availability.
- Resolved conflicts with dissatisfied customers in a professional manner.
Three Rivers Intern
Three Rivers Park District
Brooklyn Park, MN
05.2018 - 10.2018
- Efficiently provided administrative support by organizing documents and coordinating meetings.
- Collaborated with team leaders in organizing summer camps effectively.
- Organized and guided Summer camps for children and teens.
Education
Associate of Science - Information Technology
Wilmington University
New Castle, DE08-2024
Skills
- Quality Inspections
- Management interaction
- Performance Improvement
- Efficient Skill Acquirer
- Eager to Expand Knowledge
- Collaborative Team Member
- Strong Work Ethic
- Positive Attitude
- Training and mentoring
Affiliations
- Flag Football Team Captain
Accomplishments
- AVID Scholar of the year 2017-2018
- A Honor roll
- B Honor roll
- Unrated Defensive MVP award 2023
Languages
English
Full Professional
Hmong
Limited
Volunteer Work
Three Rivers Teen Council
- Main goal was to connect the younger generations with the outdoors.
- Attended conferences, seminars, or workshops to network with industry peers or gain insights into emerging trends.
- Developed strategies for resolving complex legal issues in timely and cost-effective manner.
- Supported company's responsible growth strategy by promoting culture centered on timely identification, escalation and mitigation of risks.
Teacher Assistant
- Set up technology equipment and assisted with technical issues in classroom.
- Collaborated with teachers to implement classroom management strategies.
- Helped maintain safe, clean, and organized learning environment for all students.
- Adapted activities or lessons for diverse learners according to individual needs.
Timeline
Produce Team Member
Target
07.2021 - Current
Front End Cashier
Hyvee Market Grill
06.2020 - 07.2021
Three Rivers Intern
Three Rivers Park District
05.2018 - 10.2018
Front End Cashier
McDonald's Restaurant
04.2018 - 01.2019
Associate of Science - Information Technology
Wilmington University
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