Yzabella Nelson
Menifee,CA
Summary
Business Administration student with experience in team-based projects, including HR consulting and strategic planning, along with a strong foundation in organizational behavior and management principles. Demonstrates the ability to support team objectives, manage responsibilities effectively, and contribute to problem-solving efforts. Seeking an opportunity to apply leadership and organizational skills in a professional environment.
Overview
2026
2026
years of professional experience
Work History
Technical Assistant
Flawless Fundamentals
Menifee, CA
06.2022 - 12.2022
- Provided customer support by addressing inquiries and resolving technical issues in a timely manner
- Collaborated with team members to escalate complex problems and improve service processes
- Collected and organized data on recurring issues to support internal reporting and decision-making
- Recommended improvements to enhance product reliability and overall user experience
Operation Assistant
LPJ Rentals
Menifee, CA
- Supported daily business operations by assisting with event design setup and breakdown
- Coordinated tasks to ensure timely and efficient service for clients
- Maintained inventory organization and ensured equipment readiness for events
- Demonstrated reliability and accountability in a hands-on, team-oriented environment
Waitress
Vineyard Ranch
Temecula, CA
11.2023 - 12.2025
- Collaborated with team members to ensure efficient operations and a positive customer experience
- Resolved customer concerns professionally, demonstrating strong problem-solving and communication skills
- Maintained organization and attention to detail while handling competing priorities during peak hours
- Managed over 60 interactions per dining cycle
Education
Bachelor of Science - Business Administration - Management
University of California, Riverside
Riverside, CA12.2026
Associate of Science - Business Administration
Mount San Jacinto Community College
Menifee, CA08.2024
Skills
- Customer service
- Leadership & Team Collaboration
- Organizational Management
- Problem-Solving
- Communication
- Microsoft Office (Excel, Word, etc)
Projects
Human Resources Consulting Project - Case Study-Based
- Analyzed a structured HR case study to identify organizational challenges related to employee performance, engagement, and retention
- Collaborated with a team to evaluate key issues and develop actionable, research-based solutions
- Presented strategic recommendations and ranked top 20% based on quality of analysis and presentation
- Applied HR concepts to real-world scenarios, strengthening problem-solving and decision-making skills
Employee Benefits Analysis Project
- Evaluated employee benefits with a focus on flexible work schedules and paid time off (PTO) and their impact on employee satisfaction and retention
- Analyzed how benefit structures influence workplace productivity and overall employee well-being
- Identified gaps and proposed recommendations to improve benefits offerings and organizational effectiveness
Marketing Strategy Project - Apple iPhone
- Developed a 26-page comprehensive marketing plan focused on Apple Inc. and its iPhone product line
- Conducted market research, competitor analysis, and target segmentation to evaluate positioning within the smartphone industry
- Proposed strategic recommendations to improve brand positioning, customer reach, and revenue growth
- Integrated pricing, promotion, and distribution strategies aligned with market trends
Timeline
Waitress
Vineyard Ranch
11.2023 - 12.2025
Technical Assistant
Flawless Fundamentals
06.2022 - 12.2022
Operation Assistant
LPJ Rentals
Bachelor of Science - Business Administration - Management
University of California, Riverside
Associate of Science - Business Administration
Mount San Jacinto Community College