YZMAELA ESMA
Wildwood,Fl
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PREP COOK/Front Line Cook
Wolfgang Puck Bar & Grill
Wildwood, FL
03.2020 - 09.2022
- Trained and assisted new kitchen staff members.
- Maintained food safety and sanitation standards.
- Prepared over 200 menu items per shift.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Took food orders with average of 200 per evening from cashiers and cooked items quickly to complete order items together and serve hot.
Food Expeditor
SERVER - RAVEN TAVERN
OXNARD, CALIFORNIA
06.2021 - 10.2021
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Trained new expeditors and food runners according to company policies and standards.
- Engaged in suggestive selling and other sales techniques, increased sales by 20 percent.
MEDICAL ASSISTANT
VILLA HEALTH CENTER, THE VILLAGES
The Villages, FL
06.2017 - 07.2019
- Performed Insurance Verification and Authorization Retrieval tasks.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Increased appointments by 20 percent.
- Prepared patients for electrocardiograms, suture removal and dressing changes.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
RESTAURANT SERVER
JOHNNY ROCKETS
THE VILLAGES, FLORIDA
02.2017 - 07.2017
- Attention to detail using point of sale systems, while engaging to customers’ communicated, described orders
- Applied simple math and persuade sales and up sales.
- Increased sales by 10 percent.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
RESORT MANAGER
CESMA CLIFF
GENERAL SANTOS CITY, PHILIPPINES
03.2010 - 09.2015
- Managed family owned resort both in person and remotely through Airbnb rental.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Booked large groups for weddings, seminars, conferences of over 100 pax and other events, providing best available room rates.
Sales and Marketing Executive
Nu Skin
General Santos City, Philippines
03.2009 - 04.2010
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies on major social media sites.
- Maintained high levels of product knowledge and solutions to convert casual shoppers to members with monthly subscriptions.
- Maintained Sales of minimum of up to 12,500 thousand dollars monthly.
Education
Trade - Culinary Arts
Joji Ilagan International School
Philippines06.2010
Bachelor of Science - Business Management
Ateneo De Davao University
Davao City09.2009
High School Diploma -
NOTRE DAME OF LAGAO
Philippines03.2005
High School Diploma -
NEW ERA UNIVERSITY
Philippines2001
Skills
- Multi-Lingual English,Tagalog, Cebuano
- Company Quality Standards
- Problem Detection and Resolution
- Hospitality Management
- Restaurant Operation
- Culinary Techniques
- Strategic Planning
- Health and Safety Regulations
Timeline
Food Expeditor
SERVER - RAVEN TAVERN
06.2021 - 10.2021
PREP COOK/Front Line Cook
Wolfgang Puck Bar & Grill
03.2020 - 09.2022
MEDICAL ASSISTANT
VILLA HEALTH CENTER, THE VILLAGES
06.2017 - 07.2019
RESTAURANT SERVER
JOHNNY ROCKETS
02.2017 - 07.2017
RESORT MANAGER
CESMA CLIFF
03.2010 - 09.2015
Sales and Marketing Executive
Nu Skin
03.2009 - 04.2010
Trade - Culinary Arts
Joji Ilagan International School
Bachelor of Science - Business Management
Ateneo De Davao University
High School Diploma -
NOTRE DAME OF LAGAO
High School Diploma -
NEW ERA UNIVERSITY
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