Zian Trivis
Henderson,NV
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier/Sales Floor Associate
Burlington
Henderson
12.2025 - Current
- Processed transactions efficiently using POS systems, ensuring accuracy and customer satisfaction.
- Assisted customers with product inquiries, enhancing overall shopping experience and engagement.
- Maintained clean and organized checkout areas, promoting a professional store environment.
- Trained new cashiers on operational procedures and customer service standards, fostering team cohesion.
- Managed cash handling procedures, minimizing discrepancies and ensuring compliance with company policies.
- Implemented process improvements that streamlined checkout operations, reducing wait times for customers.
- Resolved customer complaints effectively, contributing to positive feedback and repeat business.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dental Surgery Assistant Extern
Oral and Maxillofacial Surgery Associates of Nevada
Henderson, NV
02.2025 - 06.2025
- Assisted in patient preparation and sedation monitoring during surgical procedures.
- Collaborated with surgeons to maintain sterile environment and ensure instrument availability.
- Educated patients on post-operative care and recovery protocols for optimal outcomes.
- Implemented efficient scheduling processes, reducing patient wait times and enhancing workflow.
- Coordinated with dental specialists to ensure comprehensive patient care and follow-up services.
- Streamlined administrative tasks such as filing paperwork, managing correspondence, and organizing essential records to improve overall office efficiency.
- Contributed to a hygienic environment by performing thorough sterilization of dental equipment and treatment areas.
- Assisted dentists during procedures, ensuring a seamless workflow and enhanced patient experience.
- Reduced procedure times with efficient management of dental materials inventory and timely restocking as needed.
Seasonal Sales Associate
Victoria Secret
Fashion Show Las Vegas
09.2024 - 02.2025
- Drive top-line store sales and contribute to overall business growth.
- Maintain expertise in bras as the brand’s premier product differentiator.
- Prepare for each shift with up-to-date knowledge of current sales, promotions, and store procedures.
- Recover, replenish, and organize merchandise to maintain visual and inventory standards.
- Uphold company visual merchandising guidelines to ensure an appealing in-store presentation.
- Assist with housekeeping duties and promptly report maintenance issues.
- Build awareness of and adhere to loss prevention and shrink reduction strategies.
- Ensure a clean, organized, and safe work environment for customers and team members.
- Model and demonstrate company values and customer-first behaviors.
- Promote customer loyalty by engaging guests in the Victoria’s Secret Rewards Program.
- Physical Requirements:
- Ability to lift and carry up to 40 pounds.
- Frequent bending, stretching, walking, and prolonged standing throughout shifts.
Office Assistant
National Tax Advisory Service, NV
Henderson
03.2022 - 02.2024
- Managed appointment scheduling and coordinated office activities to enhance workflow efficiency.
- Prepared and processed tax documents, ensuring compliance with federal and state regulations.
- Streamlined filing systems for improved document retrieval and organization.
- Developed efficient communication strategies between departments to facilitate information sharing.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Teaching Assistant
La Petite Las Vegas, NV
Henderson
10.2021 - 04.2022
- Observed and monitored children's play activities to ensure safety and engagement.
- Maintained a safe and clean play environment, promoting good hygiene practices.
- Documented each child’s progress, interests, and any issues that arose.
- Assisted in the development of children's emotional and social growth through interactive activities.
Customer Service Representative
SanSen Marketing
Riverside, CA
06.2020 - 02.2021
- Handled inbound and outbound calls, providing exceptional customer service.
- Managed customer portfolios, ensuring all information was accurate and accessible.
- Scheduled appointments for clients, facilitating a smooth workflow.
Sales Agent
Diamond Resorts
Riverside, CA
04.2019 - 06.2020
- Built rapport with members and initiated successful sales conversations.
- Organized personalized experiences for clients through tailored trip portfolios.
- Managed and updated member data with attention to detail and confidentiality.
Waitress
Marie Callendars
Corona, CA
01.2019 - 10.2019
- Multitasked various front-of-house duties, including taking orders and serving food.
- Developed strong customer relations, enhancing the dining experience.
- Delivered orders promptly and accurately, ensuring customer satisfaction.
- Assisted with daily preparation and maintenance of the dining area.
Education
High School Diploma -
Innovation High
Riverside, CA06.2020
Skills
- Customer service excellence
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Time management skills
- Money handling
- Reliability and punctuality
- Cleaning and sanitizing
- Team collaboration
Timeline
Cashier/Sales Floor Associate
Burlington
12.2025 - Current
Dental Surgery Assistant Extern
Oral and Maxillofacial Surgery Associates of Nevada
02.2025 - 06.2025
Seasonal Sales Associate
Victoria Secret
09.2024 - 02.2025
Office Assistant
National Tax Advisory Service, NV
03.2022 - 02.2024
Teaching Assistant
La Petite Las Vegas, NV
10.2021 - 04.2022
Customer Service Representative
SanSen Marketing
06.2020 - 02.2021
Sales Agent
Diamond Resorts
04.2019 - 06.2020
Waitress
Marie Callendars
01.2019 - 10.2019
High School Diploma -
Innovation High