Ashanti Burris
Rock Hill,SC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Cashier/Sales Floor Associate
Ross Retail Store
Rock Hill
04.2025 - Current
- Completed transactions in an efficient manner while providing excellent customer service.
- Answered customer questions and located merchandise to enhance shopping experience.
- Guided customers in product selection and resolved store inquiries.
- Demonstrated knowledge of store products and services.
- Restocked shelves and bins with latest merchandise and updated signage to highlight special items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Residential Counselor
New Hope Treatment Centers
Rock Hill, SC
03.2025 - 02.2026
- Provided guidance to youth facing mental health and behavioral issues to promote recovery.
- Monitored resident behavior to ensure safety and stability at New Hope Treatment Centers.
- Responded to crisis situations to de-escalate tensions and assess immediate needs for support.
Cashier/Customer Service
Fiery Crab Juicy Seafood Restaurant and Bar
Rock Hill, SC
05.2023 - 06.2024
- Processed guest payments for seafood restaurant and bar orders with accuracy.
- Prepared receipts and handled cash, card, and mobile transactions.
- Balanced cash drawer and reconciled payments at shift close.
Customer Service Representative
Consolidated Senior Care
Fort Mill
03.2023 - 06.2023
- Resolved billing and service questions with clear, patient communication
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered calls from seniors, families, and care partners
FedEx Package Handler
FedEx Ground
Fort Mill, SC
11.2021 - 04.2022
- Worked in all areas of the warehouse
- Loaded and unloaded trailers using safe lifting techniques.
- Worked in all areas of the warehouse
Education
High school diploma or GED -
Northwestern High School
Rock Hill, SC 08.2016 - 06.2020
Some College (No Degree) - Pharmacy Technician
Next Level Healthcare Institute
Rock Hill, SCSkills
- Point of sale transactions
- Sales
- Retail operations
- Stock replenishment
- Retail inventory management
- Customer service excellence
- Customer engagement
- Client assistance
- Team collaboration
- Organizational skills
- Time optimization
- Effective communication
- Communication skills
- Conflict resolution
- Onboarding support
Timeline
Cashier/Sales Floor Associate
Ross Retail Store
04.2025 - Current
Residential Counselor
New Hope Treatment Centers
03.2025 - 02.2026
Cashier/Customer Service
Fiery Crab Juicy Seafood Restaurant and Bar
05.2023 - 06.2024
Customer Service Representative
Consolidated Senior Care
03.2023 - 06.2023
FedEx Package Handler
FedEx Ground
11.2021 - 04.2022
High school diploma or GED -
Northwestern High School
08.2016 - 06.2020
Some College (No Degree) - Pharmacy Technician
Next Level Healthcare Institute