Zachary Smothers
Goldsboro,NC
Summary
Customer-focused professional with experience in sales, delivery, and warehouse operations. Skilled in customer service, inventory management, and troubleshooting, with a strong record of handling tasks accurately and keeping work areas organized.
Overview
9
9
years of professional experience
Work History
Sales Associate
PetSmart
Smithfield, North Carolina
09.2023 - Current
- Assisted customers in selecting products and addressed pet care inquiries to enhance customer experience.
- Processed POS transactions for returns and exchanges to ensure efficient customer service and satisfaction.
- Restocked merchandise and organized sales floor displays to maintain store presentation and accessibility.
- Cleaned aisles, habitats, and display areas according to store standards.
Delivery Driver
Amazon
Knightdale, NC
10.2020 - 09.2023
- Delivered Amazon packages efficiently using handheld scanning devices to ensure timely completion of deliveries.
- Loaded parcels carefully to protect shipments during transit.
- Inspected delivery van before shifts and reported safety concerns to maintain vehicle safety standards.
- Followed Amazon safety rules, traffic laws, and delivery standards.
Order Picker
South Co. Distributing
Goldsboro, NC
08.2017 - 10.2020
- Picked customer orders using pick lists and handheld scanners.
- Verified item counts, labels, and product codes against order tickets to maintain accuracy.
- Loaded completed orders onto trucks for daily distribution routes.
- Restocked shelves and replenished pick locations to optimize inventory accessibility.
Education
Associate of Applied Science - Software Engineering
Wayne Community College
Goldsboro, NC05-2025
Skills
- Point of sale transactions
- Point of sale management
- Cash handling
- Sales software
- Customer service
- Customer issue resolution
- Sales assistance
- Product knowledge
- Inventory management
- Visual merchandising
- Store operations support
- Retail technology usage
Timeline
Sales Associate
PetSmart
09.2023 - Current
Delivery Driver
Amazon
10.2020 - 09.2023
Order Picker
South Co. Distributing
08.2017 - 10.2020
Associate of Applied Science - Software Engineering
Wayne Community College