Zaakirah Riggins
Montgomery County,PA
Summary
Empathetic and adaptable professional with a background in education, behavioral health, and operations. Pursuing a Master’s in Psychology with a strong interest in patient-centered healthcare roles such as care coordination, behavioral health support, or medical administration. Skilled in crisis intervention, documentation, and interdisciplinary collaboration to improve patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Education Instructor/Case Manager Specialist
Comprehensive Learning Center
12.2024 - Current
- Coordinate individualized care and education plans in collaboration with occupational therapists, speech-language pathologists, and counselors.
- Maintain consistent documentation aligned with treatment/IEP objectives.
- Conduct crisis interventions and maintain a safe, regulated environment for individuals with developmental and behavioral challenges.
Mental Health Worker
Gemma Services
09.2024 - 04.2025
- Deliver trauma-informed care in residential and community-based settings for youth with behavioral and emotional disorders.
- Collaborate with clinical staff to implement individualized treatment plans.
- Track patient progress through daily documentation and behavioral logs.
- Provide 1:1 support, de-escalation, and skill-building in alignment with therapeutic goals.
Director
Munchkins to Masterminds LLC
02.2021 - 03.2024
- Founded and operated an early childhood education business, managing staffing, training, and daily operations.
- Developed and implemented strategic business plans, communication protocols, and compliance systems.
- Oversaw payroll, scheduling, and quality assurance, showcasing strong operational and HR-relevant skills.
- Conducted training sessions and workshops for staff, families, and community members to strengthen their ability to support vulnerable populations.
Education
Master of Psychology -
05.2026
Bachelor of Science - Criminal Justice
The Pennsylvania State University
Abington12-2016
Skills
- Patient Intake & Coordination
- Crisis Intervention & De-escalation
- Behavioral Health Support
- HIPAA Awareness
- Case Documentation & Progress Reporting
- Microsoft Office & Basic HR/EMR Systems
- Team Communication & Cultural Competency
- Data collection and analysis
- Occupational therapy
Professional Highlights
Conducted training sessions and workshops for staff, families, and community members to strengthen their ability to support vulnerable populations.
Certification
CPR
- CPR License
Timeline
Special Education Instructor/Case Manager Specialist
Comprehensive Learning Center
12.2024 - Current
Mental Health Worker
Gemma Services
09.2024 - 04.2025
Director
Munchkins to Masterminds LLC
02.2021 - 03.2024
Master of Psychology -
Bachelor of Science - Criminal Justice
The Pennsylvania State University
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