Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zabdiel Negron

Bayamon,PR

Summary

Versatile and diligent, with a proven track record at Dave and Busters for enhancing safety and customer satisfaction through expert troubleshooting and maintenance. Excelled in fast-paced environments, demonstrating exceptional communication skills and a commitment to excellence. Skilled in security protocols and emergency response, significantly improving operational efficiency and client trust.

Overview

9
9
years of professional experience

Work History

Technician

Dave and Busters
03.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Security Guard

Three Star Security
01.2021 - 12.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Maintenance

Hospital Regional De Bayamon
01.2019 - 12.2020
  • Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
  • Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
  • Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.

Restaurant Waiter

La Villa Del Samurai
01.2016 - 12.2017
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

High School Diploma -

Centro Educativo Superior Vocacional
Cupey
06-2016

Skills

  • Troubleshooting
  • Maintenance and repairs
  • Customer interaction
  • Repair services
  • Assembly and production
  • Safety
  • Safety processes and procedures
  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Work ethic
  • Punctuality
  • Reporting skills
  • English fluency

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Technician

Dave and Busters
03.2024 - Current

Security Guard

Three Star Security
01.2021 - 12.2023

Maintenance

Hospital Regional De Bayamon
01.2019 - 12.2020

Restaurant Waiter

La Villa Del Samurai
01.2016 - 12.2017

High School Diploma -

Centro Educativo Superior Vocacional

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Zabdiel Negron