Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Warehouse Worker
Amazon
08.2023 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much fifty pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
LEGO Brand Retail Supervisor
LEGO Brand Retail
02.2021 - 07.2023
Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
Attentive to cashiers' work and balanced registers to maintain strong financial controls.
Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
BRICK SPECIALIST
LEGO BRAND RETAIL
01.2019 - 02.2021
Accountable for creating a personal guest experience by helping each person pick the perfect gift
Assist customers in all transactions including purchases, exchanges and returns
Provide a clean safe and friendly environment by maintaining strict store cleanliness standards, product guidelines and visual representation
Handle customer inquiries and complaints on the phone and in person
Project leader.
ADMINISTRATIVE ASSISTANT/LINE WORKER
ANNABELLES ATTIC LLC
07.2008 - 08.2010
Receive, process and maintain work orders and invoices
Handle customer and company incoming and outgoing shipments
Pack items quickly and efficiently within a given timeframe and measurements.