Zabiullah Sharifi
Sacramento,CA
Summary
Proven track record in enhancing client satisfaction and streamlining operations, demonstrated at Bradaran Seyar. Expert in conflict resolution and case management, Excel in customer service and computer skills, significantly improving service delivery and operational efficiency.
Overview
5
5
years of professional experience
Work History
Social Worker
Arj Social Organization
2021.05 - 2022.01
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
Cashier
Mazer Sharif
2017.08 - 2019.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
Construction Site Supervisor
Bradaran Seyar
2017.02 - 2018.12
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
- Read plans and blueprints and communicated to workers.
- Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
- Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
Education
Bachelor of Science - Agricultural
Balkh Agriculture University
Mazer Sharif, Afghanistan 12.2019
Skills
- Customer Service
- Computer
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
Languages
Dari
Full Professional
English
Professional Working
Timeline
Social Worker
Arj Social Organization
2021.05 - 2022.01
Cashier
Mazer Sharif
2017.08 - 2019.06
Construction Site Supervisor
Bradaran Seyar
2017.02 - 2018.12
Bachelor of Science - Agricultural
Balkh Agriculture University
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