Zabrina Aguilera
El Paso
Summary
Career driven and detail-oriented Medical Clinical Assistant with education to obtain hands-on experience in patient care, medical office operations, and billing. Skilled at supporting both patients and providers by managing schedules, handling patient records, and ensuring smooth daily operations. Background in supervising teams with focus on fostering a collaborative environment, improving workflow, and maintaining a high standard of care.
Overview
18
18
years of professional experience
6
6
Certification
Work History
Certified Medical Assistant
Texas Tech Physicians of El Paso
El Paso, TX
09.2025 - 01.2026
- Worked with EMR systems and created appointments.
- Performed vitals and rooming patients.
- Creation of consent forms for minor surgeries.
- Assisted and accompanied providers in rooms while consulted with patients.
- Charted for new patients, established patients, and post operative patients.
- Set up sterile fields and circulated in minor surgies.
CMA Externship
Texas Tech Physicians of El Paso
El Paso, TX
06.2025 - 07.2025
- Shadowed CMAs. Performed taking vitals on patients. Observation and assisting on setting up sterile fields during minor surgical procedures. Making sure dates on instruments and product is within expiration date range. Assisted in developing charts for appointments. Front desk clerical assistance with charts.
- 184hrs
Chat Billing Agent
Charter Communications
El Paso, TX
11.2022 - 11.2024
- Assisted customers with upgrading/ downgrading accounts. Provided billing information and assisted with payments. Multitasked several operating systems while assisting one or more customers.
Supervisor
Starbucks Corporation
El Paso, TX
08.2015 - 11.2023
- Performed opening and closing duties. Supervised a team of twenty-five Baristas. Cash management operations. Performed safe and health audits. Completed store orders and inventory.
Barista
Starbucks Corporation
El Paso, TX
10.2007 - 08.2015
- Promoted to Supervisor due to several performance reviews. Ran Point of sale. Made drinks to order.
Education
Certificate of Completion - Medical Clinical Assistance
Western Technical College
El Paso, TX12-2025
Skills
- Abiding to Health Insurance Portability and Accountability Act (HIPAA)
- Administering injections and various anatomical sites
- Administering EKG tests
- Phlebotomy lab work
- Entry level Medical Terminology
- Introductory to Anatomy and Physiology
- Patient Education
- Appointment scheduling with various methods
- Creating patient charts
- Problem solving
Certification
- Manager Food Handlers Certificate (Obtained)
- HIPAA Certified 2025-02-19
- Certified Medical Administrative Assistant 2025-02-20 (Obtained)
- Certified EKG Technician 2025-04-15 (Obtained)
- CPR and Basic Life Support Certified 2024-04-10
- Certified Phlebotomy Technician 2025-05-22 (Obtained)
- Certified Clinical Medical Assistant 2025-05-30 (Obtained)
EXPERTISE
Time management
Phone etiquette
Multi-tasking
One on one interactions
Cash management
Attention to detail
Customer service
Conversational Spanish
Timeline
Certified Medical Assistant
Texas Tech Physicians of El Paso
09.2025 - 01.2026
CMA Externship
Texas Tech Physicians of El Paso
06.2025 - 07.2025
Chat Billing Agent
Charter Communications
11.2022 - 11.2024
Supervisor
Starbucks Corporation
08.2015 - 11.2023
Barista
Starbucks Corporation
10.2007 - 08.2015
Certificate of Completion - Medical Clinical Assistance
Western Technical College
Accomplishements
Graduated with a 100% attendance and a GPA of 4.0. Graduated Summa Cum Laude.