Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zabrina Green

Pascagoula,MS

Summary

Polite and professional associate successful in applying strong communication and problem resolution skills to each issue. Committed to exceeding expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

5
5
years of professional experience

Work History

Store Associate

ALDI, Nordstrom Rack
08.2023 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Customer Service Representative

DISH, Your Employment Solutions
12.2019 - 01.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Tulsa Learning Academy
Tulsa
05.2001 -

Skills

  • Problem-solving skills
  • Quality Assurance
  • Multitasking
  • Data Entry
  • Call Control
  • Information tracking
  • Time Management
  • Conflict Resolution

Timeline

Store Associate

ALDI, Nordstrom Rack
08.2023 - Current

Customer Service Representative

DISH, Your Employment Solutions
12.2019 - 01.2022

High School Diploma -

Tulsa Learning Academy
05.2001 -

Similar Profiles

CREATE PROFILE
Zabrina Green