Zabrina Salinas
Houston,USA
Summary
Dynamic and dedicated professional with a proven track record at Aldine Animal Hospital, adept in animal safety and client communication. Excelled in front desk operations and customer complaint resolution, enhancing client satisfaction and streamlining administrative processes. Skilled in data research and analysis, demonstrating a positive attitude and energetic approach to delivering exceptional service and care.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
2026
2026
years of professional experience
Work History
Sales Representative
T-Mobile
Houston, TX
08.2025 - 09.2025
- Cultivated relationships with clients to enhance customer loyalty and retention.
- Conducted market research to identify new sales opportunities and trends.
- Delivered product presentations, demonstrating features and benefits to potential customers.
- Collaborated with marketing teams to develop promotional materials and campaigns.
- Analyzed sales data to refine strategies and improve overall performance.
- Increased sales revenue by identifying and targeting high-potential accounts.
Veterinary Technician
Aldine Mail Rt Animal Hospital
Houston, TX, USA
12.2024 - 04.2025
- Monitored vital signs such as heart rate, temperature and respiration during surgery or other treatments. Reviewed vaccination records and prepared and administered shots according to clinic protocol. Utilized restraint techniques appropriately when examining or treating animals exhibiting aggressive behaviors. Assisted veterinarians in providing medical care to a variety of animals including dogs, cats, birds, reptiles and small mammals. Conducted initial exams on pets, recording vital signs and collecting lab samples. Restrained animals during examinations and treatments to prevent accidental injury to patients and staff. Answered questions for pet owners regarding animal dietary needs and required medications. Educated pet owners on proper nutrition, exercise requirements and preventative healthcare measures.
Veterinary Technician
Affordable Pet Clinic
Houston, TX
2024 - 2025
- Administered vaccinations and medications to ensure animal health and compliance with veterinary protocols.
- Assisted in surgical procedures by preparing instruments and monitoring anesthesia levels during operations.
- Educated pet owners on post-operative care, nutrition, and preventive health measures for
- optimal animal wellness.
- Conducted routine examinations, recording vital signs and health histories to support accurate diagnoses.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Front Desk Receptionist
Mt Houston Medical Clinic
Houston, TX, USA
10.2021 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Entered customer data into room system and updated information whenever patrons changed rooms. Reported facility and room maintenance problems to appropriate personnel for immediate remediation. Monitored office supplies by checking inventory and placing orders. Used internal software to process reservations, check-ins and check-outs.
Front Desk Receptionist
360 Heal Clinic
Houston, TX, USA
07.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Used internal software to process reservations, check-ins and check-outs. Monitored office supplies by checking inventory and placing orders. Entered customer data into room system and updated information whenever patrons changed rooms. Maintained transaction security by verifying payment cards against identification.
Customer Service Representative
Culligan Of Houston
Houston, TX, USA
06.2019 - 07.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Provided primary customer support to internal and external customers. Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
Associate of Science - Forensic Psychology
Talladega College
AL, USA06.2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
T-Mobile
08.2025 - 09.2025
Veterinary Technician
Aldine Mail Rt Animal Hospital
12.2024 - 04.2025
Front Desk Receptionist
Mt Houston Medical Clinic
10.2021 - 07.2022
Front Desk Receptionist
360 Heal Clinic
07.2020 - 09.2021
Customer Service Representative
Culligan Of Houston
06.2019 - 07.2020
Associate of Science - Forensic Psychology
Talladega College
Veterinary Technician
Affordable Pet Clinic
2024 - 2025